Packages and Packets Audit Report

The Audit report allows you to request a change history report for a specific period of time and includes all the change details, including who, when, and what was changed (both before and after values).

The Audit report can be used to provide valuable information in the following scenarios:
  • Troubleshooting issues with Packages and Packets data appearing or not appearing as expected
  • Validating that changes have occurred in a timely manner
  • Auditing technology (usually an external audit, done infrequently).

The Audit Report option is available from the Report Type list. When selected, the Audit Report page displays.

  1. Select a Report Range. Available options are:
    • Custom Time Period
    • 6 Months (default)
    • 12 Months
    • 18 Months
    • 24 Months
  2. If you select Custom Time Period, you must also enter a date range. Use the calender popup to select a start and finish date.
  3. Click Download to download the Audit Report. The file is named Audit Report with the date range and account ID and is delivered in .csv format to your Downloads folder.
Sample Report

The Audit report includes the following information:
  • Type (Package, Export, Import, Repost)
  • Package Name
  • Packet Name
  • Document
  • RuleSources
  • Entity
  • Change
  • Previous Value
  • New Value
  • Line of Business
  • Content Source Alias
  • Who
  • When

The Packages and Packets Audit History Report Data page lists the available date items within the program.