What's New 2021

The following information describes key enhancements and important changes made in 2021.

What's New 2021

Date Description
December 2021
Note: Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will be Google Chrome and Microsoft Edge (Chromium-based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11. However, Wolters Kluwer will no longer remediate problems that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and log in. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Transaction Grid: Missing Party Name

    After deleting a co-applicant in a transaction, the party name may have been missing from the Transaction Grid and did not appear when searching for a party. This issue was resolved in this release.

  • Transaction Grid: Borrower and Primary Applicant

    After moving between the Transactions Summary grid and Transaction details, the borrower or primary applicant did not display on the Transactions grid. With this release, the parties will display after accessing the sections.

  • Transaction Grid: Primary and Co-borrower Names

    Previously on a loan with two borrowers (one borrower as a co-applicant), the co-applicant displayed in the transaction summary row in Party column on the Transaction grid instead of the primary borrower after leaving the Transactions Grid and making changes to the transaction. This issue was resolved in this release.

  • Application:UCA-RE/URLA Hispanic/Latino Demographics

    The Not Hispanic or Latino option will be now be saved after it is selected in the Demographics section on the Application page after selecting Hispanic or Latino. In prior versions, the selection did not save.

  • Collateral: Details

    A user can now make changes on Collateral Details page and the changes will save correctly when using the Fannie Mae 3.2. Previously, the changes did not save and collateral had to be deleted and re-added when it was imported.

  • Collateral: Collateral Owner as a Trust

    The Related Parties for Collateral Owner as a Trust has been updated to have a Trustor instead of an Owner relationship. In addition, the data about the Trustor (name, contact information) is now defaulted to the documents including the Addendum to Loan Application. For any collateral owners that are not trusts, the option will still be called Owner.

  • Calculations: Fees Grid and Processing Message

    Previously, if Prepay Odd Days was selected in the Terms of the Loan section on the Calculations page and the calculated prepaid interest resulted in a negative value, 'Processing' displayed over the Fees grid. The issue has been resolved.

  • Calculations: Late Charges

    Previously, a user could edit the Late Charges section when working in another organization that shared the same Late Fee policy even though the Allow User to Edit Late Charge in Transaction was not selected. This issue was resolved and now, the Late Fee policy will retain the setting when working in an organization that shares the Late Fee policy.

  • URLA and Type of Credit

    Previously, when two borrowers were selected as co-applicants on a URLA loan, the Type of Credit on the URLA indicated individual credit and the total number of borrowers displayed as empty. This was changed so now, the Type of Credit will indicate joint credit and 2 for the Total Number of borrower.

  • New Options for Fannie Mae and Freddie Mac in Special Features Codes

    When Fannie Mae transaction is selected and the Fannie Mae ULDD Interface for Export is run, 868 Refi will now display in the drop-down list in the Special Feature Codes section. When Freddie Mac transaction is selected and the Freddie Mac ULDD Interface for Export is run, J05 Refi Possible Mortgage will now display in the drop-down list in the Special Feature Codes section.

  • Jack Henry: Party Import for JH 20/20 and JH Core Director

    Previously, when a party was imported into a transaction from JH 20/20 and JH Core Director that did not have a borrower listed on the transaction, an error displayed when creating a new party. This issue was corrected in this release.

November 2021
Note: Mortgage Insiders

Don't forget about our Mortgage Insiders discussions. It's a great opportunity to provide your suggestions and ask questions about functionality that is being updated or added to ComplianceOne® mortgage. One-hour roundtable online discussions are held every third Thursday of the month and include Wolters Kluwer experts who work on ComplianceOne.

Register Here using the password: Mtg2021

We look forward to hearing from you!

Note: Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will be Google Chrome and Microsoft Edge (Chromium-based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11. However, Wolters Kluwer will no longer remediate problems that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and log in. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Revised UCA-RE

    Starting in November, ComplianceOne supports the revised version the UCA-RE which is now named Residential Credit Application. The document will be selected on a new or copied transaction where UCA-RE is selected for the Select your credit application option on the Application page. Existing transactions created prior to the November release will still get the non-revised version of the UCA-RE.

    Similarly to the URLA, the revised version of the UCA-RE will get an additional supplement Residential Credit Application Creditor Loan Information.

  • Trust Borrowers for Fannie Mae and Freddie Mac Transactions: Previously, the system incorrectly allowed a trust borrower to be added on Fannie Mae and Freddie Mac transactions. The issue has been resolved and a trust borrower cannot be added on the Parties page.

  • Authority State Code for Loan Officer: The License Issuing Authority State Code for the Loan Officer is now pre-populated with the state selected in the State list in the address area of the Administration only when the NMLS ID for the Loan Officer is not filled in.

  • The Funds Source Type drop-down list has been added to HELOC and Mortgage Liabilities when the 'Is Simultaneous Loan against the Subject Property' check box is selected. The field shows the source of the subordinate lien on the subject property and is required for the loans that will be underwritten using Loan Product Advisor and Desktop Underwriter interfaces.

October 2021
Note: Mortgage Insiders

Don't forget about our Mortgage Insiders discussions. It's a great opportunity to provide your suggestions and ask questions about functionality that is being updated or added to ComplianceOne® mortgage. One-hour roundtable online discussions are held every third Thursday of the month and include Wolters Kluwer experts who work on ComplianceOne.

Register Here using the password: Mtg2021

We look forward to hearing from you!

Note: Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will be Google Chrome and Microsoft Edge (Chromium-based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11. However, Wolters Kluwer will no longer remediate problems that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and log in. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • On the Related Parties Details page, the Owner, Signer/Trustee, and Beneficiary roles can all be selected for a Borrower/Collateral Owner that is an Entity Trust Type. Previously, the options could not all be selected. As a result, the documents signed by the parties will now include the applicable signature lines.

  • A negative value can be added in the Fixed Amount Field on the Calculations page when the Lender’s Title Insurance and Owner’s Title Insurance are issued simultaneously and the incremental cost of the Owner’s Title Insurance results in a negative value.

    For Help information, please select: How to disclose a negative Owner's Title Insurance?

  • The Property Costs section has been updated. When the Optional check box is selected, the escrow amount will not be considered in calculations. In the Estimated Taxes, Insurance & Assessments row in the Projected Payments table, the check box fields in the "This estimate includes" column will not be selected for those escrow items. In the "In escrow?" column, optional escrow items will be included when determining when 'Yes/No' will print.

  • Uniform Underwriting and Transmittal Summary: The Stable Monthly Income section fields on the Uniform Underwriting and Transmittal Summary document have been updated to exclude Rental Income - subject property, Net Rental Income - other properties, and Dividends/Interest amounts being totaled more than once.

September 2021
Note: Mortgage Insiders

Don't forget about our Mortgage Insiders discussions. It's a great opportunity to provide your suggestions and ask questions about functionality that is being updated or added to ComplianceOne® mortgage. One-hour roundtable online discussions are held every third Thursday of the month and include Wolters Kluwer experts who work on ComplianceOne.

Register Here using the password: Mtg2021

We look forward to hearing from you!

Note: Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will be Google Chrome and Microsoft Edge (Chromium-based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11. However, Wolters Kluwer will no longer remediate problems that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and log in. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Specific Value has been added to the Initial Rate Definition drop-down list for all variable rate loans. When Specific Value is selected, a user enters a specific initial rate value and the initial rate is not based on the Index and Margin. Calculations and documents have been updated to support this new option.

Quick Tip

September 2021
Note: Mortgage Insiders

Don't forget about our Mortgage Insiders discussions. It's a great opportunity to provide your suggestions and ask questions about functionality that is being updated or added to ComplianceOne® mortgage. One-hour roundtable online discussions are held every third Thursday of the month and include Wolters Kluwer experts who work on ComplianceOne.

Register Here using the password: Mtg2021

We look forward to hearing from you!

Note: Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will be Google Chrome and Microsoft Edge (Chromium-based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11. However, Wolters Kluwer will no longer remediate problems that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and log in. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Specific Value has been added to the Initial Rate Definition drop-down list for all variable rate loans. When Specific Value is selected, a user enters a specific initial rate value and the initial rate is not based on the Index and Margin. Calculations and documents have been updated to support this new option.

Quick Tip
August 2021
Note: Mortgage Insiders

Don't forget about our Mortgage Insiders discussions. It's a great opportunity to provide your suggestions and ask questions about functionality that is being updated or added to ComplianceOne® mortgage. One-hour roundtable online discussions are held every third Thursday of the month and include Wolters Kluwer experts who work on ComplianceOne.

Register Here using the password: Mtg2021

We look forward to hearing from you!

Note: Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will be Google Chrome and Microsoft Edge (Chromium-based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11. However, Wolters Kluwer will no longer remediate problems that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and login. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Fee Detail: Paid By Description

    The Paid By Description drop-down list has been added to the Fee Detail page when the Other option is selected in the Paid By drop-down list. This data is required for the loans submitted to Freddie Mac's Loan Product Advisor.

  • Joint Credit Reports

    With this release, you can pull two joint credit reports on the same transaction, and the liabilities are associated with the correct owner.

  • Document Policy and URLA/UCA-RE

    With this release, copied transactions use the Select the Fannie Mae 1003 Freddie Mac 65 Uniform Residential Loan Application (URLA) option in the associated Document Policy to determine whether to select the URLA or the UCA-RE. Previously, the option defaulted to the UCA-RE regardless of the Document Policy setting.

  • Flood Interface Email Address

    The Flood Certifications To: field is available on the Flood service page, accessed from the Services menu. This field captures the email address of where to send the flood certifications.

July 2021
Note: Product Release Schedule Added

We have added the Product Release Schedule to Help. You can find the Product Monthly Release Schedule tile next to the What's New tile after you open Help or as a topic in the left pane in the What's New section. (Select Schedule.) This information provides the monthly dates when a product is released so you can plan accordingly.

Note: Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will continue to be Google Chrome and Microsoft Edge (Chromium based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11, however; Wolters Kluwer will no longer remediate issues that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Getup and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and login. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Revised QM Definition

    Beginning July 1, 2021, creditors have an option to use either the current General QM definition or the revised, price-based General QM definition. For this purpose, the Revised General has been added to the QM Type field on the Loan Definition page. If this option is selected, the loan will be tested against the revised, price-based General QM definition. If you plan to continue using the current General QM definition, select General in the QM Type field on the Loan Definition page.

    For more information, please refer to: How to test a loan against the revised General QM definition? information in Help.

  • Barcode Settings

    The Barcode Settings section has been added to Administration to enable organizations to set up the necessary parameters to have Barcodes print on documents. After setting up barcodes in Administration, the barcodes will only be visible after generating documents on the Print page. For Help information, select How do I set up barcodes that print on documents?

  • Refinance Program on the Application Page

    Previously, if Refinance Program was selected on the Application page and a change was made on the Loan Definition page, the Refinance Program selection was cleared on the Application page and did print on the URLA. The issue has been resolved to retain and print the value correctly.

  • Property is in a Community Property State on the Application Page

    Previously, the selection made for the Property is in a community property state check box was not retained in the Property section on the Application page. The issue has been resolved so the field will remain selected.

  • Wiz Sentinel Report changes
    • The Wiz Sentinel Report has been improved for easier reading and clarity.
    • The Applicant, Co-Applicant, and Application Date fields have been removed. The rest of the data represented in the report remains unchanged.
    Note: Important

    Update: This issue has been resolved with the July 20 release. Please rerun any impacted WizSentinel reports created between July 12 through July 20 to correct the reports. Reports run after July 20 will not incur the error.

    After the production release on July 12, APR is incorrectly calculating for Section 32 on the Wiz Sentinel report. The issue is limited to ARM loans where there is a rate change during a 5-year loan period. For these loans, the system mistakenly calculates the APR for Section 32 based on the maximum rate achieved during the 5-year period. The only impacted area is the Wiz Sentinel report; the rest of the calculations work as expected.

    After the issue is resolved, a separate communication will be sent. After receiving the communication, recalculate the impacted transactions and generate a new Wiz Sentinel report.

Mortgage Insiders
  • Here's your chance to be on the “inside” of the Mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2021

June 2021
Note: Product Release Schedule Added

We have added the Product Release Schedule to Help. You can find the Product Monthly Release Schedule tile next to the What's New tile after you open Help or as a topic in the left pane in the What's New section. (Select Schedule.) This information provides the monthly dates when a product is released so you can plan accordingly.

Note: Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will continue to be Google Chrome and Microsoft Edge (Chromium based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11, however; Wolters Kluwer will no longer remediate issues that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Getup and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and login. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Proposed Housing Expenses

    The Supplemental Property Insurance field in the Proposed Monthly Payment section on the Calculation page has been updated to include the Earthquake Insurance, Flood Insurance, Windstorm Insurance and/or Hurricane Insurance amounts that were selected as escrowed values. The Supplemental Property Insurance amount will be print on the Lender Loan Information document and Uniform Underwriting and Transmittal Summary document.

  • Change of Circumstances and Value for Tolerance check

    The Fees page has been updated to provide two scenarios when the fee changes during the Application Phase: 1. Valid change of circumstance and 2. Not valid change of circumstance.

    • Valid change of circumstance

      The Valid Change of Circumstances check box replaces the previous Include on the Changed Circumstances document check box and will identify the fee name and the amount that should be included on the Change Circumstances document.

    • Non-valid change of circumstance

      The Retain the Original Value check box and a field to enter the amount have been added for the tolerance check. The value appears in the Comparison of Loan Estimate and Closing Disclosure Fees table and as a result, Yes prints on the Closing Disclosure document in the Cash to Close section even when the last fee disclosed during the Application phase is the same as the fee in the Closing phase. The table will also show the amount that exceeds the limits. If Refund exceeded tolerance amount has been selected, the amount in Closing phase will be decreased in refunded Lender Credits and Yes will print for the 'Did this change and will show the amount which exceeded the limits?' question.

  • HMDA and Loan Purpose

    On a refinance transaction, you can now save data in Loan Details of the Application Page, and the HMDA Loan Purpose will retain its value instead of reverting to the default value.

  • Underwriting and Borrower Closing Costs

    The calculation of Borrower Closing Costs that is sent to underwriting systems has been updated to sum all fees paid at closing and paid outside of closing excluding Prepaids and Escrows, Mortgage Insurance, and the Loan Discount fee. No changes were made to the Borrower Closing Costs calculations that print to the Lender Loan Information document.

  • Credit Report Interface

    The Credit Report settings have been updated to pull the Liabilities from the Credit Report to ComplianceOne Mortgage accurately, so the Liability Type in the Liabilities section does not need to be updated manually anymore.

    CBCInnovis Interface

    You can now pull credit with the CBCInnovis interface, submit the transaction to LPA, and complete a reissue without receiving an error stating the merged credit account was inactive.

Mortgage Insiders
  • Here's your chance to be on the “inside” of the Mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2021

May 2021
Note: Product Release Schedule Added

We have added the Product Release Schedule to Help. You can find the Product Monthly Release Schedule tile next to the What's New tile after you open Help or as a topic in the left pane in the What's New section. (Select Schedule.) This information provides the monthly dates when a product is released so you can plan accordingly.

Note: Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will continue to be Google Chrome and Microsoft Edge (Chromium based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11, however; Wolters Kluwer will no longer remediate issues that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Getup and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and login. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Construction Fixed/Fixed

    Construction loan functionality now supports different fixed rates for each phase in a two-phase loan. Now, Fixed can be selected for the Rate Type for the second phase when defining a Calculation Policy in Administration. Previously, only variable rate could be selected.

  • Loan Purpose

    The Loan Purpose Description in Loan Details will now print correctly to the Consumer Note when a special character is entered in the field.

  • Fannie Mae, Freddie Mac, and the LIBOR Index
    • The Fannie Mae ARM products (3526, 3528) and Freddie Mac ARM product (5531) will not be available for new transactions because the LIBOR Index is not supported. The LIBOR index has been removed from the Index Name drop-down list.
    • Existing transactions using the LIBOR index will display with index selected.
    • If a new transaction is created using a Variable Rate policy that uses the LIBOR Index, a message displays on the Calculations page, and a Warning displays on the Print page alerting the user the LIBOR index is not supported. Review your Variable Rate policies and make adjustments as needed.

  • WK E-Sign Interface

    The WK E-Sign interface has been removed from the Services menu because this functionality now exists on the Print page.

  • Fannie Mae 3.4 Export

    A transaction with a cosigner is now exportable using this interface.

  • Fannie Mae DU & Freddie Mac LPA

    After importing liabilities from a credit report, the Liability Exclusion Indicator and Liability Payoff Indicator will now publish correctly for each saved liability.

Mortgage Insiders
  • Here's your chance to be on the “inside” of the Mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2021

April 2021
Note: Product Release Schedule Added

We have added the Product Release Schedule to Help. You can find the Product Monthly Release Schedule tile next to the What's New tile after you open Help or as a topic in the left pane in the What's New section. (Select Schedule.) This information provides the monthly dates when a product is released so you can plan accordingly.

Note: Discontinuing Support for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will continue to be Google Chrome and Microsoft Edge (Chromium based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11, however; Wolters Kluwer will no longer remediate issues that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and login. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Negative Net Rental Income and the Automated Writing/Desktop Underwriter Report

    A negative value can now be entered in the Collateral Net Rental Income field on the Application page. In addition, the entered negative value will transfer to Desktop Underwriter to generate an accurate underwriting report.

  • Reminder

    Beginning March 2021, the Fannie Mae version 3.4 Export is available. To export the Mismo 3.4 file, complete the steps below:

    • Select Export in Services menu.
    • Select Fannie Mae Version 3.4 Export interface.
    • Select Download File.

    The XML file will be saved in the designated folder that is typically your Downloads folder.

Mortgage Insiders

  • Here's your chance to be on the “inside” of the Mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2021

March 2021
Note: Discontinuing Support for Internet Explorer 11 (IE11)

Internet Explorer 11 will no longer be a supported browser in Q2 of 2021, most likely with the April Production release. Our recommended browser for accessing the application(s) will continue to be Google Chrome, and going forward as of Q2 2021, will also be Microsoft Edge (Chromium based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE1, however; after the April Production release, we will no longer remediate reported bugs that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and login. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Administration

    The Early Adopt URLA option was removed in Administration because it does not apply with the effective date of March 1, 2021 for the revised URLA.

  • Qualifying the Borrower Updates on the Application page

    On the Application page, the amounts in the For Refinance: Balance of Mortgage Loans on the Property to be paid off in the Transaction and the Credit Cards and Other Debts Paid Off fields will automatically update after adding liabilities with Payoff selected.

  • Online Application Users: Updated Transaction Grid

    Previously, in some scenarios, the Transaction grid displayed the co-borrower instead of the primary borrower in the Party column after an Inquiry was imported from Online Application (OLA) into ComplianceOne with two borrowers. Changes were made so the primary borrower will now display in the Transaction grid.

  • Fannie Mae Version 3.4 Export interface What’s New

    As a part of a ComplianceOne Mortgage enhancement, the ability to export Fannie Mae loans and loans when USDA Mortgage Insurance applies in MISMO 3.4 format has been added. The generated file is built based on the Fannie Mae Desktop Underwriter specification and can be imported into any system that supports the correspondent dataset.

    To export a file in MISMO 3.4 format follow the below steps:

    • Select Export section in the services menu.
    • Select Fannie Mae Version 3.4 Export interface.
    • Select Download File.

    The XML file will be saved in your designated folder that is typically your Downloads folder. The name of the file will be structured as follows: FNM34EXP_Primary Borrower Last Name_LoanNumber_Date_Time. The Loan Number is the number that was entered on the Loan Definition page of ComplianceOne.

    The ability to validate the data that has been added in ComplianceOne Mortgage to Fannie Mae Version 3.4 Export interface (different from Fannie Mae Version 3.2 Export) to help you build a valid MISMO 3.4 file without all the required data being entered.

  • Tutorials for the Redesigned URLA

    New videos have been added to our Tutorial Videos page to help you use the redesigned URLA forms. To access the videos, select Redesigned URLA.

  • Use our Support Portal to send support requests securely!

    Beginning April 1, 2021, SupportLine will no longer respond to emails sent through a “secure email” provider.

    Instead of using email, log into our Compliance Solutions Support Portal at https://wkfs.force.com/ComplianceSolutionsSupport and create a Support case

    Attach files, including screen-shots, to your Support case to send securely.

Mortgage Insiders

  • Here's your chance to be on the “inside” of the Mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2021

February 2021
Note: Discontinuing Support for Internet Explorer 11 (IE11)

Internet Explorer 11 will no longer be a supported browser in Q2 of 2021, most likely with the April Production release. Our recommended browser for accessing the application(s) will continue to be, Google Chrome, and going forward as of Q2 2021, will also be Microsoft Edge (Chromium based, version 79.0.309 or newer).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11, however, after the April Production release, we will no longer remediate reported bugs that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes so you know what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and login. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Automated Underwriting System

    As a part of the HMDA FIG update for the new Automated Underwriting System, Internal Proprietary System has been added to the System drop-down list in the Automated Underwriting section on Calculations page. The HMDA LAR report will include Internal Proprietary System if selected as one of the Automated Underwriting Systems on the Calculations page.

  • Transmittal Summary
    • The revised version of Uniform Underwriting and Transmittal Summary is now available for selection on the Document Data page for new/copied/existing transactions. The old form has been discontinued because the form is no longer supported by the system.

    • To make the Uniform Underwriting and Transmittal Summary available on the Document Data page for in-house transactions, choose the Select the Fannie Mae 1008 Freddie Mac 1077 Underwriting Transmittal Summary option in Document Policy in Administration.
      Note: The existing functionality that allows you to select Use Fannie Mae 1008 Freddie Mac 1077 Underwriting Transmittal on the Document Data page will generate the revised version of Uniform Underwriting and Transmittal Summary.

  • Tutorials for the Redesigned URLA

    New videos have been added to our Tutorial Videos page to help you use the redesigned URLA forms. To access the videos, select Redesigned URLA.

Mortgage Insiders

  • Here's your chance to be on the “inside” of the Mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2021

January 2021
Note: Discontinuing Support for Internet Explorer 11 (IE11)

Internet Explorer 11 will no longer be a supported browser in Q2 of 2021, most likely with the April Production release. Our recommended browser for accessing the application(s) will continue to be, Google Chrome, and going forward as of Q2 next year will also be Microsoft Edge (Chromium based, version 79.0.309 or newer).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11, however, after the April Production release, we will no longer remediate reported bugs that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes so you know what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and login. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • URLA
    • Qualifying the Borrower

      As a part of URLA enhancements, a new section called 'Qualifying the Borrower' has been added to the Application and Calculations page and displays after URLA is selected as a credit application. This section allows you to choose between entering estimated values or calculated values for the Qualifying the Borrower section on the URLA Lender Loan Information document and enter the data before you get to the Document Data page. For Help information, select How can I add the estimated values for the Qualifying the Borrower section of the Lender Loan Information Document?

Mortgage Insiders

  • Here's your chance to be on the “inside” of the Mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2021