Creating a Policy

Before You Begin

The Policy Name page appears by default. Complete this page and then click the option immediately under Policy Name, in this case Policy Applicability. Continue until you have completed all the necessary pages and fields.

Click the OK button at any time to save the policy information; however, keep in mind that the policy will close and save the information when you click OK. You will have to go to the menu page and open the policy again to make additional changes.

Policy Name page

In the Enter the policy name field, enter the name of the new policy.

Terms and Conditions

In the Enter the policy name field, enter the name of the new policy.

Policy Applicability page

The Policy Applicability page allows the user to determine the account purpose for the policy.

Determine the Account Purpose by selecting one of the following:

• Consumer (*default)
• Commercial
• Consumer and Commercial

Acknowledgement page

The Acknowledgement page requires that user click the opening acknowledgement in order to continue with the Terms and Condition policy creation process.

Acknowledgement

Clicking the following checkbox displays a list of additional Acknowledgement selections:

• The financial institution understands and acknowledges that it is solely responsible for any modifications or additions, and that any modifications or additions, and their effect upon the contract have been or will be appropriately reviewed and approved by appropriate compliance personnel and/or legal counsel before implementation, in keeping with institution policies and in observance of copyright protections.

Title/Agreement page

The Title Agreement page is used for the following:

• Customer naming process (title)
• Agreement creation

Title

In the Title section, determine the Name of our customers by selecting one of the following option buttons:

• Account Holder(s) (*default)
• Other

Agreement

Determine the Agreement language by selecting one of the following:

• Print WKFS proprietary language *default)
• Use WKFS proprietary language as a starting point for customization

Avoiding Overdraft/Balance

The Avoiding Overdraft/Balance page is used to add the following sections to the Terms and Conditions Policy:

• Avoiding Overdraft
• Balance

Avoiding Overdraft

Clicking the Include the 'Understand and Avoiding Overdraft and Nonsufficient Funds (NSF) Fees' section checkbox adds this section to the Terms and Conditions policy. Choose one of the following options for the language to use in the policy:

Balance

Clicking the Include the 'Determining Your Available Balance' section checkbox adds this section to the Terms and Conditions policy. Choose one of the following options for the language to use in the policy:

Clicking the Include a custom section for 'Determining Your Account Balance' checkbox adds this section to the Terms and Conditions policy. There is no proprietary WKFS language for this section, so enter your custom text in the corresponding text box. If no text is provided, the section will not print.

Temporary Debit/Overdrafts

The Temporary Debit/Overdrafts page is used to add the following sections to the Terms and Conditions Policy:

• Temporary Debit
• Overdrafts

Temporary Debit

Clicking the Include 'A Temporary Debit Authorization Hold Affects Your Account Balance' section checkbox adds this section to the Terms and Conditions policy. Choose one of the following options for the language to use in the policy:

Overdrafts

Clicking the Include the 'Overdrafts' section checkbox adds this section to the Terms and Conditions policy. Choose one of the following options for the language to use in the policy:

Nonsufficient Funds/Payment Types

The Nonsufficient Funds/Payment Types page is used to add the following sections to the Terms and Conditions Policy:

• Nonsufficient Funds
• Payment Types

Nonsufficient Funds

Clicking the Include the 'Nonsufficient Funds (NSF) Fees' section checkbox adds this section to the Terms and Conditions policy. Choose one of the following options for the language to use in the policy:

Payment Types

Clicking the Include the 'Payment Types' section checkbox adds this section to the Terms and Conditions policy. Choose one of the following options for the language to use in the policy:

Balance Information/Funds Availability

The Balance Information/Funds Availability page is used to add the following sections to the Terms and Conditions Policy:

• Balance Information
• Funds Availability

Balance Information

Clicking the Include the 'Balance Information' section checkbox adds this section to the Terms and Conditions policy. Choose one of the following options for the language to use in the policy:

Funds Availability

Clicking the Include the 'Funds Availability' section checkbox adds this section to the Terms and Conditions policy. Choose one of the following options for the language to use in the policy:

Section 326/Liability page

This page allows users to determine regulatory language for the following:

• Section326 (USA Patriot Act)
• Liability

Section 326

Click The USA Patriot Act applies to the transaction checkbox. Select either of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Liability

Determine the Liability by selecting one of the following:

• Print WKFS proprietary language(*default)
• Use WKFS proprietary language as a starting point for customization

Deposits/Withdrawals page

This page allows users to determine regulatory language for the following:

• Deposits
• Withdrawals

Deposits

Determine the Deposits language by selecting one of the following option buttons:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Withdrawals

Determine the Withdrawals language by selecting one of the following option buttons:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Chapter 167D Accounts page

This page allows users to determine regulatory language for the following:

• Chapter 167D Accounts (For Massachusetts only)

Chapter 167D Accounts – (For Massachusetts only)

In the Chapter 167D Accounts (For Massachusetts only) section, select one of the following options:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Ownership of Account and Beneficiary Designation/Agency Designation page

This page allows users to determine regulatory language for the following:

• Ownership of Account and Beneficiary Designation
• Agency Designation

Ownership of Account and Beneficiary Designation

Determine the Ownership of Account and Beneficiary Designation language by selecting one of the following option buttons:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

If customization is needed to default text for Ownership of Account and Beneficiary Designation for multiple jurisdictions, a separate policy needs to be created for each jurisdiction with the corresponding text customization. If ‘Use WKFS proprietary language as a starting point for customization’ is selected and there are multiple jurisdictions states selected on the Charter page, an error will occur when processing the transaction.

Agency Designation

Determine the Agency Designation language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Business, Organizations and Association Accounts/Remotely Created Checks page

This page allows users to determine regulatory language for the following:

• Business, Organization and Association Accounts
• Remotely Created Checks

Business, Organization, and Association Accounts

Determine the Business, Organizations and Associations Accounts language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Remotely Created Checks

To include a Remotely Created Checks section, click the Include Remotely Created Checks section checkbox. Select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Stop Payments/Telephone Transfers page

This page allows users to determine regulatory language for the following:

• Stop Payments
• Telephone Transfers

Stop Payments

Determine the Stop Payments language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Telephone Transfers

Determine the Telephone Transfers language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Amendments and Terminations/Statements page

This page allows users to determine regulatory language for the following:

• Amendments and Termination
• Statements

Amendments and Termination

Determine the Amendments and Termination language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Statements

Determine the Statements language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Account Transfer/Direct Deposits page

• Account Transfers
• Direct Deposits

Account Transfer

Determine the Account Transfer language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Direct Deposits

Determine the Direct Deposits language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Temporary Account Agreement/Setoff page

This page allows users to determine regulatory language for the following:

• Temporary Account Agreements
• Setoff

Temporary Account Agreement

Determine the Temporary Account Agreement language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Setoff

Determine the Setoff language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Restrictive Legends/Facsimile Signatures page

• Restrictive Legends
• Facsimile Signatures

Restrictive Legends

Determine the Restrictive Legends language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Facsimile Signatures

Determine the Facsimile Signatures language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Deposit Insurance/Payment Order of Items page

This page allows users to determine regulatory language for the following:

• Federal Deposit Insurance
• Payment Order of Items

FDIC Insurance/Payment Order of Items page

This page allows users to determine regulatory language for the following:

• FDIC Insurance
• Payment Order of Items

Click the Include Federal Deposit Insurance section checkbox and Deposit Insurance Type option for FDIC; select one of the following:

Deposit Insurance

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Payment Order of Items

Click the Include information regarding Payment Order of Items (REQUIRED disclosure for New York, strongly recommended elsewhere). section checkbox and modify the default text.

Joint Fiduciary page

This page allows Vermont users to include a joint fiduciary within their policy. To select jurisdictions for your policy, see Creating an Organization for more information.

Joint Fiduciary – (For Vermont Only)

To include a joint fiduciary section, click the Include the Joint Fiduciary section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Fiduciary Accounts/Cash Transactions Reporting page

This page allows users to include regulatory language for the following:

• Fiduciary Accounts
• Cash Transactions

Fiduciary Accounts

To include a fiduciary accounts section, click the Include Fiduciary Accounts section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Cash Transactions Reporting

To include a cash transaction reporting section,click the Include Cash Transaction Reporting section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Guardian or Custodial Accounts page

This page allows Virginia users to include guardian or custodial account language within their policy. To select jurisdictions for your policy, see Creating an Organization for more information.

Guardian or Custodial Accounts

Select one of the following and click Next to advance to the Pledges/Power of Attorney page.

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Pledges/Power of Attorney page

This page allows users to include regulatory language for the following:

• Pledges
• Power of Attorney

Pledges

To include a pledges section, click the Include Pledges checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Power of Attorney

To include a power of attorney section, click the Include Power of Attorney section; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Fictitious Business Name/Stale-Dated Checks page

This page allows users to include regulatory language for the following:

• Fictitious Business Name
• Stale-Dated Checks

Fictitious Business Name – All States except California

To include a fictitious business name section, click the Include Fictitious Business Name section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Stale-Dated Checks – All States except Idaho, Virginia, and Wisconsin

To include a stale-dated checks section, click the Include Stale-Dated Checks section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Indorsements/Unclaimed Property page

This page allows users to include regulatory language for the following:

• Indorsements Name

• Unclaimed Property Checks

Indorsements

To include an indorsements section, click the Include Indorsements section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Unclaimed Property

To include an unclaimed property section, click the Include Unclaimed Property section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Dormant Accounts – (For New York only)

This page allows New York users to include dormant account language within their policy. To select jurisdictions for your policy, see Creating an Organization for more information.

Dormant Accounts – (For New York only)

To include a dormant accounts section, click the Include Dormant Accounts section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Death or Incompetence/UTMA/UGMA page

This page allows users to include regulatory language for the following:

• Death or Incompetence
• UTMA/UGMA

Death or Incompetence

To include a death or incompetence section, click the Include Death or Incompetence section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

UTMA/UGMA

To include an UTMA/UGMA section,click the UTMA/UGMA checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Backup Withholding/Changing Account Products page

This page allows users to determine regulatory language for the following:

• Backup Withholding
• Changing Account Products

Backup Withholding

To include a backup withholding section, click the Include Backup Withholding Note section; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Changing Account Products

To include a changing account products section, click the Include Changing Account Products section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Credit Verification/Notice of Negative Information page

This page allows users to determine regulatory language for the following:

• Credit Verification
• Notice of Negative Information

Credit Verification - Massachusetts

Select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Deposit Policy Setup

Credit Verification – All States except Massachusetts and Vermont

To include a credit verification section, click the Include Credit Verification checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Notice of Negative Information

To include a notice of negative information section, click the Include Notice of Negative Information section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Lost Instruments page

This page allows users to include Lost Instruments regulatory language.

Lost Instruments – Applicable for all states EXCEPT the following: AZ

To include a lost instruments section, click the Include Lost Instruments section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Transactions by Mail/Foreign Accounts page

This page allows users to determine regulatory language for the following:

• Transactions by Mail
• Foreign Accounts

Transactions by Mail

To include a transactions by mail section, click the Include Transactions by Mail section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Foreign Accounts

To include a foreign accounts section, click the Include Foreign Accounts section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Legal Actions/Check Processing page

This page allows users to determine regulatory language for the following:

• Legal Actions
• Check Processing

Legal Actions

To include a legal actions section, click the Include Legal Actions section checkbox; select one of the following:

• Print WKFS proprietary language (*default)

• Use WKFS proprietary language as a starting point for customization

Check Processing

Select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Check Storage and Copies/Check Cashing page

This page allows users to determine regulatory language for the following:

• Check Storage and Copies
• Check Cashing

Check Storage and Copies (Not Applicable for Maryland and West Virginia)

To include a check storage and copies section, click the Include Check Storage and Copies section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Check Cashing

Select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Truncation, Substitute Checks and Other Images/Security page

This page allows users to include regulatory language for the following:

• Truncation, Substitute Checks and Other Images
• Security

Truncation, Substitute Checks, and Other Check Images

To include a truncation, substitute checks, and other check images section, click the Truncation, Substitute Checks and Other Check Images section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Security

To include a security section, click the Include Security section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Monitoring and Recording Telephones/Telephonic Instructions page

This page allows users to include regulatory language for the following:

• Monitoring and Recording Telephone Calls
• Telephonic Instructions

Monitoring and Recording Telephone Calls

To include a monitoring and recording telephone calls section, click the Include Monitoring and Recording Telephone Calls section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Telephonic Instructions

To include a telephonic instructions section, click the Include Telephone Instructions section checkbox; select one of the following:

• Print WKFS proprietary language (*default)

• Use WKFS proprietary language as a starting point for customization

Claim of Loss/Early Withdrawal Penalties page

This page allows users to include regulatory language for the following:

• Claim of Loss
• Early Withdrawal

Claim of Loss

To include a claim of loss section, click the Include Claim of Loss section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Early Withdrawal Penalties

To include an early withdrawal penalties section, click the Include Early Withdrawal Penalties section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Address or Name Changes/Resolving Account Disputes page

This page allows users to include regulatory language for the following:

• Addressor Name Changes
• Resolving Account Disputes

Address or Name Changes

To include an address or name changes section, click the Include Address or Name Changes section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Resolving Account Disputes

To include a resolving account disputes section, click the Include Resolving Account Disputes section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

NOW Account Organizations/Health Savings Accounts

This page allows users to include regulatory language for the following:

• NOW Account Organization
• Health Savings Accounts

NOW Account Organization

To include a NOW account section, click the We offer NOW Accounts to our customers checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Health Savings Accounts

To include a health savings account section, click the We offer Health Savings Accounts to our customers checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

ACH and Wire Transfers page

This page allows users to determine ACH and Wire Transfers regulatory language.

ACH and Wire Transfers

Determine the ACH and Wire Transfers language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Deposit Policy Setup

Funds Transfers – Unlawful Internet Gambling Notice page

This page allows users to include regulatory language for the following:

• Funds Transfers
• Unlawful Internet Gambling Notices

Funds Transfers

Determine the Funds Transfers language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Unlawful Internet Gambling Notice

Determine the Unlawful Internet Gambling Notice language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

International ACH Transactions

This page allows users to include International ACH Transactions regulatory language for .

International ACH Transfers

Determine the International ACH Transfers language by selecting one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Questions and Answers about Checking Accounts (For Minnesota only) page

This page allows users to determine if a question and answer section should exist within the policy.

Questions and Answers About Checking Accounts – (For Minnesota Only)

To include a QA section about checking accounts section,click the Include Electronic Disclosures and Notices section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Electronic Disclosures and Notices

This page allows users to determine Electronic Disclosures and Notices regulatory language for :

Electronic Disclosures and Notices

To add an electronic disclosures and notices section, click the Include Electronic Disclosures and Notices section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Custom Additional Terms

This page allows users to specify additional terms to include in Terms and Conditions:

Custom Additional Terms

To add additional terms, select the We have Additional Terms to add to the disclosure checkbox; enter the additional terms in the corresponding Heading and Description text boxes.

Inaccurate and Negative Information Notices

This page allows users to determine regulatory language for the Notice Regarding Inaccurate Information and Negative Information (Pre-Sharing).

Regarding Inaccurate Information Notice

To add an inaccurate information notices section, click the Disclose the Notice Regarding Inaccurate Information along with these Terms and Conditions checkbox; select one of the following:

• Print your organization’s name and address for the “NAME AND ADDRESS” page or the “Alternate Information - Notice Regarding Inaccurate Information” address if it was entered on the CHARTER page.
• Provide custom text.

Notice of Negative Information (Pre-Sharing)

To add a notice of negative information (pre-sharing) section, click the Include Notice of Negative Information section checkbox; select one of the following:

• Print WKFS proprietary language (*default)
• Use WKFS proprietary language as a starting point for customization

Click OK to complete the Terms and Conditions policy creation process. The policy is now available to OPPSA users.

How Do I View and Manage the New Policy?

For information on displaying, editing, copying or deleting policies,see Creating and Managing Policies.