Logging into Workflow and Viewing an Empty Dashboard

All data in Workflow is segregated according to user’s assigned locations. A user will be able to see only those processes and their related information (dashboard, tasks, alerts, notifications) in Workflow that are tied to locations where they have access in CASH Suite.

If an empty dashboard displays when logging into Workflow, a user may not be assigned to any locations in CASH Suite or the location(s) may have been deleted. Your Administrator can provide support in assigning a user to the location(s) in CASH. Suite.

Note:

If a location was deleted, all active processes (in progress, on hold) will be visible for users that are assigned to the top-level location or a group. All historical processes (stopped, completed) will keep the name of deleted location.