What's New 2021

The following information describes key enhancements and important changes made in 2021.

Date Description
December 2021
Note:
Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will be Google Chrome and Microsoft Edge (Chromium-based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11. However, Wolters Kluwer will no longer remediate problems that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note:
    You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and log in. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Transaction Grid: Missing Party Name

    After deleting a co-applicant in a transaction, the party name may have been missing from the Transaction Grid and did not appear when searching for a party. This issue was resolved in this release.

  • Transaction Grid: Borrower and Primary Applicant

    After moving between the Transactions Summary grid and Transaction details, the borrower or primary applicant did not display on the Transactions grid. With this release, the parties will display after accessing the sections.

  • Transaction Grid: Primary and Co-borrower Names

    Previously on a loan with two borrowers (one borrower as a co-applicant), the co-applicant displayed in the transaction summary row in Party column on the Transaction grid instead of the primary borrower after leaving the Transactions Grid and making changes to the transaction. This issue was resolved in this release.

  • Application:UCA-RE/URLA Hispanic/Latino Demographics

    The Not Hispanic or Latino option will be now be saved after it is selected in the Demographics section on the Application page after selecting Hispanic or Latino. In prior versions, the selection did not save.

  • Collateral: Details

    A user can now make changes on Collateral Details page and the changes will save correctly when using the Fannie Mae 3.2. Previously, the changes did not save and collateral had to be deleted and re-added when it was imported.

  • Collateral: Collateral Owner as a Trust

    The Related Parties for Collateral Owner as a Trust has been updated to have a Trustor instead of an Owner relationship. In addition, the data about the Trustor (name, contact information) is now defaulted to the documents including the Addendum to Loan Application. For any collateral owners that are not trusts, the option will still be called Owner.

  • Calculations: Fees Grid and Processing Message

    Previously, if Prepay Odd Days was selected in the Terms of the Loan section on the Calculations page and the calculated prepaid interest resulted in a negative value, 'Processing' displayed over the Fees grid. The issue has been resolved.

  • Calculations: Late Charges

    Previously, a user could edit the Late Charges section when working in another organization that shared the same Late Fee policy even though the Allow User to Edit Late Charge in Transaction was not selected. This issue was resolved and now, the Late Fee policy will retain the setting when working in an organization that shares the Late Fee policy.

  • URLA and Type of Credit

    Previously, when two borrowers were selected as co-applicants on a URLA loan, the Type of Credit on the URLA indicated individual credit and the total number of borrowers displayed as empty. This was changed so now, the Type of Credit will indicate joint credit and 2 for the Total Number of borrower.

  • New Options for Fannie Mae and Freddie Mac in Special Features Codes

    When Fannie Mae transaction is selected and the Fannie Mae ULDD Interface for Export is run, 868 Refi will now display in the drop-down list in the Special Feature Codes section. When Freddie Mac transaction is selected and the Freddie Mac ULDD Interface for Export is run, J05 Refi Possible Mortgage will now display in the drop-down list in the Special Feature Codes section.

  • Jack Henry: Party Import for JH 20/20 and JH Core Director

    Previously, when a party was imported into a transaction from JH 20/20 and JH Core Director that did not have a borrower listed on the transaction, an error displayed when creating a new party. This issue was corrected in this release.

November 2021
Note:
Mortgage Insiders

Don't forget about our Mortgage Insiders discussions. It's a great opportunity to provide your suggestions and ask questions about functionality that is being updated or added to ComplianceOne® mortgage. One-hour roundtable online discussions are held every third Thursday of the month and include Wolters Kluwer experts who work on ComplianceOne.

Register Here using the password: Mtg2021

We look forward to hearing from you!

Note:
Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will be Google Chrome and Microsoft Edge (Chromium-based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11. However, Wolters Kluwer will no longer remediate problems that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note:
    You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and log in. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Revised UCA-RE

    Starting in November, ComplianceOne supports the revised version the UCA-RE which is now named Residential Credit Application. The document will be selected on a new or copied transaction where UCA-RE is selected for the Select your credit application option on the Application page. Existing transactions created prior to the November release will still get the non-revised version of the UCA-RE.

    Similarly to the URLA, the revised version of the UCA-RE will get an additional supplement Residential Credit Application Creditor Loan Information.

  • Trust Borrowers for Fannie Mae and Freddie Mac Transactions: Previously, the system incorrectly allowed a trust borrower to be added on Fannie Mae and Freddie Mac transactions. The issue has been resolved and a trust borrower cannot be added on the Parties page.

  • Authority State Code for Loan Officer: The License Issuing Authority State Code for the Loan Officer is now pre-populated with the state selected in the State list in the address area of the Administration only when the NMLS ID for the Loan Officer is not filled in.

  • The Funds Source Type drop-down list has been added to HELOC and Mortgage Liabilities when the 'Is Simultaneous Loan against the Subject Property' check box is selected. The field shows the source of the subordinate lien on the subject property and is required for the loans that will be underwritten using Loan Product Advisor and Desktop Underwriter interfaces.

October 2021
Note:
Mortgage Insiders

Don't forget about our Mortgage Insiders discussions. It's a great opportunity to provide your suggestions and ask questions about functionality that is being updated or added to ComplianceOne® mortgage. One-hour roundtable online discussions are held every third Thursday of the month and include Wolters Kluwer experts who work on ComplianceOne.

Register Here using the password: Mtg2021

We look forward to hearing from you!

Note:
Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will be Google Chrome and Microsoft Edge (Chromium-based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11. However, Wolters Kluwer will no longer remediate problems that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note:
    You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and login. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • On the Related Parties Details page, the Owner, Signer/Trustee, and Beneficiary roles can all be selected for a Borrower/Collateral Owner that is an Entity Trust Type. Previously, the options could not all be selected. As a result, the documents signed by the parties will now include the applicable signature lines.

  • A negative value can be added in the Fixed Amount Field on the Calculations page when the Lender’s Title Insurance and Owner’s Title Insurance are issued simultaneously and the incremental cost of the Owner’s Title Insurance results in a negative value.

    For Help information, please select: How to disclose a negative Owner's Title Insurance?

  • The Property Costs section has been updated. When the Optional check box is selected, the escrow amount will not be considered in calculations. In the Estimated Taxes, Insurance & Assessments row in the Projected Payments table, the check box fields in the "This estimate includes" column will not be selected for those escrow items. In the "In escrow?" column, optional escrow items will be included when determining when 'Yes/No' will print.

  • Uniform Underwriting and Transmittal Summary: The Stable Monthly Income section fields on the Uniform Underwriting and Transmittal Summary document have been updated to exclude Rental Income - subject property, Net Rental Income - other properties, and Dividends/Interest amounts being totaled more than once.

September 2021
Note:
Mortgage Insiders

Don't forget about our Mortgage Insiders discussions. It's a great opportunity to provide your suggestions and ask questions about functionality that is being updated or added to ComplianceOne® mortgage. One-hour roundtable online discussions are held every third Thursday of the month and include Wolters Kluwer experts who work on ComplianceOne.

Register Here using the password: Mtg2021

We look forward to hearing from you!

Note:
Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will be Google Chrome and Microsoft Edge (Chromium-based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11. However, Wolters Kluwer will no longer remediate problems that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note:
    You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and login. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Specific Value has been added to the Initial Rate Definition drop-down list for all variable rate loans. When Specific Value is selected, a user enters a specific initial rate value and the initial rate is not based on the Index and Margin. Calculations and documents have been updated to support this new option.

Quick Tip
August 2021
Note:
Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will continue to be Google Chrome and Microsoft Edge (Chromium based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11, however; Wolters Kluwer will no longer remediate issues that are specific to the IE11 browser.

Take Advantage of a Complimentary Quick Start to What's New?
  • Getup and running quickly with our overview of the ComplianceOne mortgage changes and learn what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note:
    You can also view the What's New video from the Compliance Solutions Support Portal. Go to the Compliance Solutions Support Portal and login. Navigate to the ComplianceOne mortgage product page and select the What's New Tutorial Video. Select View All Product Training to access a complete list of tutorials, including the What's New sessions. You can also access additional mortgage tutorials from the Tutorial Videos section in Help.
Documents
New Functionality
  • Fee Detail: Paid By Description

    The Paid By Description drop-down list has been added to the Fee Detail page when the Other option is selected in the Paid By drop-down list. This data is required for the loans submitted to Freddie Mac's Loan Product Advisor.

  • Joint Credit Reports

    With this release, you can pull two joint credit reports on the same transaction, and the liabilities are associated with the correct owner.

  • Document Policy and URLA/UCA-RE

    With this release, copied transactions use the Select the Fannie Mae 1003 Freddie Mac 65 Uniform Residential Loan Application (URLA) option in the associated Document Policy to determine whether to select the URLA or the UCA-RE. Previously, the option defaulted to the UCA-RE regardless of the Document Policy setting.

  • Flood Interface Email Address

    The Flood Certifications To: field is available on the Flood service page, accessed from the Services menu. This field captures the email address of where to send the flood certification.

July 2021
Note:
Product Release Schedule Added

We have added the Product Release Schedule to Help. You can find the Product Monthly Release Schedule tile next to the What's New tile after you open Help or as a topic in the left pane in the What's New section. (Select Schedule.) This information provides the monthly dates when a product is released so you can plan accordingly.

Note:
Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will continue to be Google Chrome and Microsoft Edge (Chromium based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11, however; Wolters Kluwer will no longer remediate issues that are specific to the IE11 browser.

New Functionality
  • Vanceo Dashboard and Configuration now supports keyboard navigation. For Help information about keyboard support, select: Keyboard Support.

  • Revised QM Definition

    Beginning July 1, 2021, creditors have an option to use either the current General QM definition or the revised, price-based General QM definition. For this purpose, the Revised General has been added to the QM Type field on the Loan Definition page. If this option is selected, the loan will be tested against the revised, price-based General QM definition. If you plan to continue using the current General QM definition, select General in the QM Type field on the Loan Definition page.

    For more information, please refer to: How to test a loan against the revised General QM definition? information in Help.

  • Barcode Settings

    The Barcode Settings section has been added to Administration to enable organizations to set up the necessary parameters to have Barcodes print on documents. After setting up barcodes in Administration, the barcodes will only be visible after generating documents on the Print page. For Help information, select How do I set up barcodes that print on documents?

  • Refinance Program on the Application Page

    Previously, if Refinance Program was selected on the Application page and a change was made on the Loan Definition page, the Refinance Program selection was cleared on the Application page and did print on the URLA. The issue has been resolved to retain and print the value correctly.

  • Property is in a Community Property State on the Application Page

    Previously, the selection made for the Property is in a community property state check box was not retained in the Property section on the Application page. The issue has been resolved so the field will remain selected.

  • Wiz Sentinel Report changes
    • The Wiz Sentinel Report has been improved for easier reading and clarity.
    • The Applicant, Co-Applicant, and Application Date fields have been removed. The rest of the data represented in the report remains unchanged.
    Note:
    Important

    Update: This issue has been resolved with the July 20 release. Please rerun any impacted WizSentinel reports created between July 12 through July 20 to correct the reports. Reports run after July 20 will not incur the error.

    After the production release on July 12, APR is incorrectly calculating for Section 32 on the Wiz Sentinel report. The issue is limited to ARM loans where there is a rate change during a 5-year loan period. For these loans, the system mistakenly calculates the APR for Section 32 based on the maximum rate achieved during the 5-year period. The only impacted area is the Wiz Sentinel report; the rest of the calculations work as expected.

    After the issue is resolved, a separate communication will be sent. After receiving the communication, recalculate the impacted transactions and generate a new Wiz Sentinel report.

June 2021
Note:
Product Release Schedule Added

We have added the Product Release Schedule to Help. You can find the Product Monthly Release Schedule tile next to the What's New tile after you open Help or as a topic in the left pane in the What's New section. (Select Schedule.) This information provides the monthly dates when a product is released so you can plan accordingly.

Note:
Support Discontinued for Internet Explorer 11 (IE11)

Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will continue to be Google Chrome and Microsoft Edge (Chromium based, current two versions).

Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11, however; Wolters Kluwer will no longer remediate issues that are specific to the IE11 browser.

New Functionality
  • Proposed Housing Expenses

    The Supplemental Property Insurance field in the Proposed Monthly Payment section on the Calculation page has been updated to include the Earthquake Insurance, Flood Insurance, Windstorm Insurance and/or Hurricane Insurance amounts that were selected as escrowed values. The Supplemental Property Insurance amount will be print on the Lender Loan Information document and Uniform Underwriting and Transmittal Summary document.

  • Change of Circumstances and Value for Tolerance check

    The Fees page has been updated to provide two scenarios when the fee changes during the Application Phase: 1. Valid change of circumstance and 2. Not valid change of circumstance.

    • Valid change of circumstance

      The Valid Change of Circumstances check box replaces the previous Include on the Changed Circumstances document check box and will identify the fee name and the amount that should be included on the Change Circumstances document.

    • Non-valid change of circumstance

      The Retain the Original Value check box and a field to enter the amount have been added for the tolerance check. The value appears in the Comparison of Loan Estimate and Closing Disclosure Fees table and as a result, Yes prints on the Closing Disclosure document in the Cash to Close section even when the last fee disclosed during the Application phase is the same as the fee in the Closing phase. The table will also show the amount that exceeds the limits. If Refund exceeded tolerance amount has been selected, the amount in Closing phase will be decreased in refunded Lender Credits and Yes will print for the 'Did this change and will show the amount which exceeded the limits?' question.

  • HMDA and Loan Purpose

    On a refinance transaction, you can now save data in Loan Details of the Application Page, and the HMDA Loan Purpose will retain its value instead of reverting to the default value.

  • Underwriting and Borrower Closing Costs

    The calculation of Borrower Closing Costs that is sent to underwriting systems has been updated to sum all fees paid at closing and paid outside of closing excluding Prepaids and Escrows, Mortgage Insurance, and the Loan Discount fee. No changes were made to the Borrower Closing Costs calculations that print to the Lender Loan Information document.

  • Credit Report Interface

    The Credit Report settings have been updated to pull the Liabilities from the Credit Report to ComplianceOne Mortgage accurately, so the Liability Type in the Liabilities section does not need to be updated manually anymore.

    CBCInnovis Interface

    You can now pull credit with the CBCInnovis interface, submit the transaction to LPA, and complete a reissue without receiving an error stating the merged credit account was inactive.

May 2021 What's New
  • Product Release Schedule Added

    We have added the Product Release Schedule to Help. You can find the Product Monthly Release Schedule tile next to the What's New tile after you open Help or as a topic in the left pane in the What's New section. (Select Schedule.) This information provides the monthly dates when a product is released so you can plan accordingly.

  • Internet Explorer 11 Support Discontinued

    Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will continue to be Google Chrome and Microsoft Edge (Chromium based, current two versions).Wolters Kluwer will no longer support Internet Explorer 11. Our recommended browsers for accessing the application(s) will continue to be Google Chrome and Microsoft Edge (Chromium based, current two versions).

    Wolters Kluwer does not anticipate prevalent issues for users accessing the application(s) via IE11, however; Wolters Kluwer will no longer remediate issues that are specific to the IE11 browser.

  • Mortgage Insiders

    Here's your chance to be on the “inside” of the Mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2021

March, April, 2021 No changes.
February 2021 What's New
  • A new filter, "All," has been added to the Tasks graph in Standard view. Selecting All allows users to see all tasks including my tasks, unassigned tasks, tasks assigned to other users of my roles, and tasks assigned to users of all other roles.

  • If a transaction is missing a loan number, the Inquiry name displays on the Transactions Grid. The inquiry name can be used in searching quickly for a specific transaction.

  • Use our Support Portal to send support requests securely!

    Beginning April 1, 2021, SupportLine will no longer respond to emails sent through a “secure email” provider.

    Instead of using email, log into our Compliance Solutions Support Portal at https://wkfs.force.com/ComplianceSolutionsSupport and create a Support case

    Attach files, including screen-shots, to your Support case to send securely.

January 2021 No changes.