What's New August 2026 Hotfix

The What's New provides details on all changes introduced in the release and covers both application changes and changes to the forms, or documents, generated from the application.

Attention:
This Hotfix, released September 1, 2026, addresses a critical issue.
Information Description
Program Changes
  • Credit Report Reissue Corrections

    Resolved an issue that could prevent users from requesting a credit report reissue on the Factual Data Consumer interface in ComplianceOne Mortgage. In certain situations, the required Credit Reference Number field was not displayed when selecting Reissue Existing Credit Report, preventing users from entering the reference number needed to request a reissued report. In some cases, the application displayed an incorrect read-only field instead of the expected input field.

    This update restores the expected reissue workflow and improves the reliability of credit report processing. Users can now enter a valid credit reference number and successfully reissue credit reports for borrowers with prior credit activity.

  • Credit Report Authentication Error Correction

    Resolved an issue affecting credit report requests submitted through the Factual Data Consumer interface. In certain situations, users could receive the error message "REQUEST ERROR: Authentication failed: Invalid Credentials" even when valid credentials were configured and in use.

    This update corrects the authentication issue and restores the expected credit report request process, reducing unnecessary errors and improving the reliability of credit report retrieval.

  • Oklahoma Mortgage Transactions

    Resolved an issue affecting Oklahoma transactions that include the City/County Tax Stamps – Mortgage or State Tax Stamps – Mortgage fee types. Due to this issue, users could open and access the Transactions page; however, the tax stamp fee records were not displayed in the Fee Details as expected, even when those fee types were present in the transaction data. All other transaction information continued to display correctly. This update restores access and ensures Oklahoma mortgage transactions can be opened and processed correctly.