Repost Detail Messages
| Message | Description | Solution |
|---|---|---|
| File Not Found - Set For Delete | The Default Data REQ does not exist within the new content. The record is marked for deletion. |
If you receive this message, follow your documented support/escalation process to determine if your Expere Knowledge Base Content was set up correctly. |
| Applicabilities Changed - Additional updates may be required | The applicabilities for the policy or product have changed from the original content. | If you receive this message, review your policy/product to determine if any updates are needed. |
| Scenario | Copy System Process | User Action |
|---|---|---|
| New data entry field | New data entry field(s) are available for data entry if field logic
is met. For example, some data entry fields always display and are available for data collection, while other data entry fields have logic associated with them and are only visible for data collection when applicable. |
Evaluate the affected organizations, policies, and products to determine if setting a value is required. |
| Removed data entry field | Removes the data entry field from organizations, policies, or products in which it resides. | Analyze and review all organizations, policies, and products to determine if updates are needed. |
| Remove option(s) for a dropdown | Removes option for the given dropdown from organizations, policies,
or products in which it resides. Data entry fields that are collected together for a removed option are also removed. For example, if Additional Address Type option 'Branch Type' is removed, the Street Address, Second Line Street Address, City, State, and Postal Code data collected for 'Branch Office' are also removed. |
Analyze and review all organizations, policies, and products and select another value. |
| New option(s) for a dropdown | New dropdown option(s) are available for selection. | Analyze and review all organizations, policies, and products to determine if a change is required. |