Transactions Graph

The Transactions graph displays information about transactions including counts for the user signed on, all transactions, closing date, stage, type, SLA, process, and Loan Officer. The default view for the transactions graph displays all transactions by closing date.

Customizing the Graph

The graph can be customized by selecting options in the lists. A transactions graph will not display transactions for an option if the option does not have transactions matching the option. For example, if the graph will not show completed transactions if Stage is selected and the list of transactions does not include completed transactions.

  • In the first list, select Mine, or All.

  • In the second list, select By Closing Date, By Stage, By Type, By SLA, By Process, or By Loan Officer.

    • Select By Closing Date to display counts of transactions in time increments.

    • Select By Stage to display counts of transactions by Application, Processing, Completed Processes, and No Processes stages.

    • Select By Type to display transactions by business type.
    • Select By SLA to display counts of transactions by On Time, Coming Due, and Past Due SLAs. On-time indicates all tasks for an open transaction are on time. Coming Due indicates at least one task on a open transaction is critical. Past Due indicates at least one task is late for an open transaction.

    • Select By Process to display transactions counts of Active, Completed, Stopped processes and counts of transactions without a process.

    • Select By Loan Officer to display total dollar amounts of transactions for individual loan officers and for transactions that have not been assigned to loan officers.

Viewing Details on the Graph

Viewing Details on the Graph

Pause your cursor over a color/section on the graph to view details.

Graph Selection and Grid Display

Select a color/section on the graph to displays inquiries for the section/color in the grid. Example: Selecting James Wilson in the graph above displays all the inquiries assigned to James Wilson.