Resetting Multifactor Authentication (TOTP) on the Authentication Code Page

To reset multifactor authentication on the Authentication Code Page

  1. Select the Reset the Multifactor Authentication link on the Authentication Code page.

    Note: The confirmation message has been updated and will be displayed immediately after selecting the Reset Multifactor Authentication link. There is no longer a need to enter username.

  2. Select the Reset Multifactor Authentication link in the email sent by Wolters Kluwer.

    New confirmation message displays.