What's New

The following information describes key enhancements and important changes made in 2020.

What's New 2020

Date Description
July 2020 Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes so you know what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: Current and past What's New tutorials can be accessed from the Support Services website. Select Support Services Website and log in. Navigate to the ComplianceOne mortgage product page and select View All Product Training to access a complete list of tutorials including the What's New sessions. Additional Mortgage tutorials can be accessed from the Tutorial Videos section in Help.
New Functionality
  • The Fannie Mae 1003 Freddie Mac 65 Universal Residential Loan Application will no longer print section X. Information For Government Monitoring Purposes. Previously, the section was available for non-HMDA transactions when neither the Demographic Information Collected Separately nor the Government Monitoring Information Collected Separately was selected within the Document Data.
    Note: ComplianceOne allows collection of disaggregated demographic data separate from the application on the Demographic Information Addendum or the Government Monitoring Information document.

    The Demographic Information Addendum is available in Document Data if:

    • HMDA Applies is selected on the Loan Definition page or Government Monitoring Information For ECOA (Regulation B) is Requested is selected on the Document Data page; and

    • Demographic Information Collected Separately is selected on the Document Data page.

    The Government Monitoring Information is available in Document Data if:

    • HMDA Applies is not selected on the Loan Definition page; and

    • Both Government Monitoring Information For ECOA (Regulation B) is Requested and Government Monitoring Information Collected Separately are selected on Document Data page.

    In addition, an issue that began with the June release was resolved. The Fannie Mae 1003 Freddie Mac 65 Universal Residential Loan Application was selected for non-HMDA transactions where the Demographic Information Collected Separately was selected in the Document Data. This document will no longer display in the list.

Changes to Interfaces

  • The July release does not include updates to interfaces.

ComplianceOne® Insiders

  • Here's your chance to be on the “inside” of the ComplianceOne mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2018

June 2020 Take Advantage of a Complimentary Quick Start to What's New?

  • Get up and running quickly with our overview of the ComplianceOne mortgage changes so you know what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: Current and past What's New tutorials can be accessed from the Support Services website. Select Support Services Website and log in. Navigate to the ComplianceOne mortgage product page and select View All Product Training to access a complete list of tutorials including the What's New sessions. Additional Mortgage tutorials can be accessed from the Tutorial Videos section in Help.

  • Select What's New with Docs to review document changes.

  • Select Document List to review current documents.

New Functionality

  • As a continuation of our COVID-19 Emergency offering, we have now added COVID-19 Emergency Suspended Payment Forbearance Plan Extension, which can extend the original forbearance plan, as well as the COVID-19 Emergency Payment Deferral Agreement which is to be used when the loan comes out of forbearance.

    Please note that these forbearance documents should be used for in-house mortgages ONLY, and they are not designed to be used for federally- backed mortgage loans. The Plan is simply the first step in the process where you are agreeing to forbear a certain number of payments. The Extension is to be used to extend the forbearance, if needed, and the Deferral Agreement will be used to detail the effect on payments at the end of the forbearance.

    We’ve designed these documents to not require transaction data to complete. You can complete data entry in these documents in Document Data. If you recall your first COVID transaction where you completed a Forbearance Plan, the data will be reused where applicable on the two new documents.

    To use these new documents, either recall an existing transaction or start a new transaction, go to the Closing phase, and select Post Closing package. Under Transaction Data, the COVID-19 Emergency Suspended Payment Forbearance Plan Extension and COVID-19 Emergency Payment Deferral Agreement options will display. Select the applicable option and complete the document.

    Note: For an empty transaction where you do not want to complete the other pages, simply complete the document. Then, take one of the following approaches:

    • Have an Administrator, with rights to override validation warnings, override each transaction to remove the Incomplete watermark as validation will look for collateral and calculations data.

    • Create a template for these COVID-19 transactions and enter fake collateral with a property address state, possibly a fake seller, and fake calculations. This template will avoid the need to override validation warnings. Remember: The COVID-19 Emergency documents do not use data from the transaction, so the fake data will not affect this document.

Changes to Existing Functionality

  • Previously, when a liability was added and linked to a Real Estate Owned property on the Financial Analysis page, the liability did not save after a user left the page. The issue has been resolved as a part of this release.

Changes to Interfaces

  • The June release does not include updates to interfaces.

ComplianceOne® Insiders

  • Here's your chance to be on the “inside” of the ComplianceOne mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2018

May 2020 Take Advantage of a Complimentary Quick Start to What's New?
  • eliGet up and running quickly with our overview of the ComplianceOne mortgage changes so you know what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: Current and past What's New tutorials can be accessed from the Support Services website. Select Support Services Website and log in. Navigate to the ComplianceOne mortgage product page and select View All Product Training to access a complete list of tutorials including the What's New sessions. Additional Mortgage tutorials can be accessed from the Tutorial Videos section in Help.

  • The May release does not include updates to the Document List.

  • The May release does not include updates to What's New with Documents.

Changes to Existing Functionality

  • As a part of the on-going effort to enhance the construction support within ComplianceOne Mortgage, the ability to document an amortized balloon in the permanent phase of a construction/permanent loan has been added. The amortized balloon/balloon repayment method can be now selected for phase 2 of the construction/permanent loan on the Calculations page. Calculations and documents have been updated to support the new functionality.

  • As described in the April release notes, we have updated the Variable Rate Policies in Administration to allow entry of a floor to meet Fannie Mae and Freddie Mac requirements. If you use a variable rate policy for Fannie Mae: 3502; 3522; 3522.44; 3526; 3528 or Freddie Mac: 3502; 5510; 5531 products, update your variable rate policies in Administration. If you do not use a variable rate policy set up in Administration, you can enter the floor rate in ComplianceOne.

  • Online applications will now display automatically in ComplianceOne for users who are licensed for Online Application (OLA). The inquiries that have been imported from Online Application will display on the home page with other transactions. For Help information about the new changes, select Online Application (OLA) (Applies to users licensed for OLA).

    Training videos are also available.

Changes to Interfaces
  • The May release does not include updates to interfaces.

ComplianceOne® Insiders

  • Here's your chance to be on the “inside” of the ComplianceOne mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2018

April 2020 Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes so you know what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: Current and past What's New tutorials can be accessed from the Support Services website. Select Support Services Website and log in. Navigate to the ComplianceOne mortgage product page and select View All Product Training to access a complete list of tutorials including the What's New sessions. Additional Mortgage tutorials can be accessed from the Tutorial Videos section in Help.

Select What's New with Docs to review document changes.

Select Document List to review current documents.

Changes to Existing Functionality

  • Based on customer request, we have implemented The COVID-19 Emergency Suspended Payment Forbearance Plan document within ComplianceOne Mortgage. The forbearance plan should be used for in-house mortgages ONLY, and is not designed to be used for federally-related mortgage loans. The Plan is simply the first step in the process where you are agreeing to forbear a certain number of payments. We are in the process of developing a separate document to be used to extend the forbearance, if needed, and a separate agreement that will be used to detail the effect on payments at the end of the forbearance (i.e. extending the maturity date and adding the payments to the end of the loan). These additional documents will be available at a later date, knowing that within 3 months, you will need to connect with your customer and make a plan for the end of the forbearance.

    We’ve designed this document to not require transaction data to complete and you can completely fill out this document in Document Data. To use this new document, you are able to either recall an existing transaction or start a new transaction, go to the closing phase, and select Post Closing package. Under Transaction Data, the COVID-19 Emergency Suspended Payment Forbearance Plan option will display. Select this option and complete the document.

    Note: For an empty transaction where you do not want to complete the other pages, simply complete the document. Then, take one of the following approaches:

    • 1) Have an Administrator, with rights override validations, override each transaction to remove the Incomplete watermark as validation will look for collateral and calculations data.

    • 2) Create a template for these COVID-19 transactions and enter fake collateral with a property state address, possibly a fake seller, and fake calculations. This template will avoid the need to override validation warnings. Remember: The COVID-19 Emergency Suspended Payment Forbearance Plan does not use data from the transaction, so the fake data will not affect this document.

  • A change has been made to reflect the Loan Amount rather than Amount Requested on the HMDA LAR Record when the Action Taken Type is 2-Application Approved but Not Accepted, 6- Purchased Loan or 8-Preapproval Request Approved but Not Accepted. In all other circumstances, the Loan Amount or Amount Requested will continue to print as applicable per HMDA § 1003.4(a)(7). The HMDA Wiz and CRA Wiz interfaces are impacted from this change.

  • The following ARM Products now require a Floor:

    • Fannie Mae: 3502; 3522; 3522.44; 3526; 3528

    • Freddie Mac: 3502; 5510; 5531

    For each Fannie Mae and Freddie Mac ARM product, only the Specific Value option is available in the Floor Definition field on Calculations page, and Floor Rate is available for data entry. Your documents have also been updated to print a floor. Refer to What's New with Docs for more information about the change to the documents.

    In the May Release, we will update the Variable Rate Policies in Administration to also allow entry of a floor. In the meantime, if you use a Variable Rate Policy for one of these Fannie Mae or Freddie Mac ARM Products, you will be allowed to enter the floor within Mortgage.

Changes to Interfaces

  • The HMDA Wiz and CRA Wiz interfaces are impacted from the following change. A change has been made to reflect the Loan Amount rather than Amount Requested on the HMDA LAR Record when the Action Taken Type is 2-Application Approved but Not Accepted, 6- Purchased Loan or 8-Preapproval Request Approved but Not Accepted. In all other circumstances, the Loan Amount or Amount Requested will continue to print as applicable per HMDA § 1003.4(a)(7).

ComplianceOne® Insiders

  • Here's your chance to be on the “inside” of the ComplianceOne mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2018

March 2020 Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes so you know what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: Current and past What's New tutorials can be accessed from the Support Services website. Select Support Services Website and log in. Navigate to the ComplianceOne mortgage product page and select View All Product Training to access a complete list of tutorials including the What's New sessions. Additional Mortgage tutorials can be accessed from the Tutorial Videos section in Help.

Select What's New with Docs to review document changes.

Select Document List to review current documents.

Changes to Existing Functionality

  • Previously, the revised version of URLA was available for transactions created with a template that was new or modified as of 2/1/2020, that used a Document Policy with the following option checked: Select the Fannie Mae 1003 Freddie Mac 65 Uniform Residential Loan Application (URLA) . The current version of the URLA should have been selected. The issue was fixed on 2/13/20. If you created a new template or modified a template with that document policy option checked during that date range and used it for a transaction, you can update your existing transactions and templates so the current version of URLA will be available on the Document Data page. Please do the following:
    • Refresh the Document Policy for that existing transaction on the Loan Definition page.

    • Reopen the impacted templates.

  • As part of the on-going URLA update project, the Collateral Information section on the Collateral page has been updated with the following construction fields: Lot Acquired Date, Construction Costs, and Original Cost of Lot. The new version of the Uniform Residential Loan Application-Lender Loan Information will use these new fields as of 9/1/2020.

  • As a part of our Construction enhancement, we have added the ability to calculate the interest only phase of a Construction and Construction/Perm Loan based on the full commitment amount as allowed by Appendix D Part I(B) and Part II(A)(2) of Regulation Z. To use this feature, select Calculate payments for construction loans based on the entire commitment amount in the Calculations Policy within Administration. Previously we supported calculations only on the half of the loan amount for the Interest Only phase of a Construction or Construction/Perm loans.

Changes to Interfaces

  • This release does not include updates to interfaces.

ComplianceOne® Insiders

  • Here's your chance to be on the “inside” of the ComplianceOne mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2018

February 2020 Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes so you know what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: Current and past What's New tutorials can be accessed from the Support Services website. Select Support Services Website and log in. Navigate to the ComplianceOne mortgage product page and select View All Product Training to access a complete list of tutorials including the What's New sessions. Additional Mortgage tutorials can be accessed from the Tutorial Videos section in Help.

Select What's New with Docs to review document changes.

Select Document List to review current documents.

Changes to Existing Functionality

  • As part of the on-going URLA update project, the assets list on the Financial Analysis page has been rearranged into two sections: Assets and Purchase Credits. Lot Equity and Relocation Funds were added as purchase credit types and will print in the Assets section of Credit Application Real Estate and Fannie Mae 1003 Freddie Mac 65 Universal Residential Loan Application documents until the revised URLA is supported.

  • Previously, if the USDA Technology Fee was added to a fee policy, the fees in that fee policy were not pulled into the transaction. Changes were made so fees added to a fee policy will be included in a transaction when the USDA Technology Fee has been added to a fee policy.

Changes to Interfaces

  • Secure Document Exchange (SDX) has been renamed to Wolters Kluwer E-sign. If you are licensed for Secure Document Exchange (SDX),"Wolters Kluwer E-sign" will display in areas that previously displayed Secure Document Exchange (SDX).

ComplianceOne® Insiders

  • Here's your chance to be on the “inside” of the ComplianceOne mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2018

January Take Advantage of a Complimentary Quick Start to What's New?
  • Get up and running quickly with our overview of the ComplianceOne mortgage changes so you know what to expect in the new release. To access our on-demand, recorded, What's New tutorial, select: What's New.
    Note: Current and past What's New tutorials can be accessed from the Support Services website. Select Support Services Website and log in. Navigate to the ComplianceOne mortgage product page and select View All Product Training to access a complete list of tutorials including the What's New sessions. Additional Mortgage tutorials can be accessed from the Tutorial Videos section in Help.

Select What's New with Docs to review document changes.

Select Document List to review current documents.

Changes to Existing Functionality

  • As a part of the on-going URLA update project, the Monthly Rent option has been removed from the Physical Address section on the Parties page. The Monthly Rent amount will now be based on the amount entered for the Rent liability entered on the Financial Analysis page and default to the revised URLA when it is available in a future release.

  • Previously, details entered for an asset type on the Financial Analysis page did not save unless the tab key was used or another field was selected on the Financial Analysis page after entering the details. This behavior was changed so the details entered for the asset will save if you leave the Financial Analysis page after entering the data.

Changes to Interfaces

  • This release does not include updates to interfaces.

ComplianceOne® Insiders

  • Here's your chance to be on the “inside” of the ComplianceOne mortgage development discussions. Be heard in this monthly group (3rd Thursday each month), during a one-hour roundtable discussion to gather your input and feedback on functionality that is being updated or added to ComplianceOne® mortgage.

    We look forward to engaging with you!

    Register Here using the password: Mtg2018