Changing a Password

To change your password the first time you log in or after your password has been reset, enter your old password, a new password, confirm the new password, and click the SUBMIT button.

Select Forgot Password on the login page to use the self-service password reset process.

Feature Description
PASSWORD
  • Passwords are case sensitive.
  • Passwords must have at least eight characters and include three of the four following criteria:
    • A number (numeric)
    • A capital letter (Uppercase)
    • A lower case letter
    • A special character (! " # $ % ' ( ) * + , - . /: ; < = > ? @ [ \ ] _ ` { | } ~
  • If the password you create does not meet these criteria, you are asked to enter a new one.
  • Passwords must be changed every 90 days.
  • Each user account must have eight individually unique passwords before a previously used password is allowed.
  • You will be locked out of the system after 5 failed login attempts. Contact your administrator to unlock and/or rest your password.