This release includes a number of stability and infrastructure improvements.
Billing reports can now be generated from the MyDocPrep application for any given customer. This issue was resolved in an earlier deployment.
Previously, the barcode was rendering incorrectly when generating two of the same document for different parties due to the bookmark functionality in the PDF viewer; for example: the barcode on the Non-Refundable Fee Disclosure (page 31 in the PDF) began with 0014417 instead of 0000NRF as intended.
We have corrected the bookmark functionality and the barcodes are now rendering as expected on all documents throughout a package.
Previously when the suppressworkflowprocessor flag was set to "True," the billing data used for invoicing was not saved to the billing table; as a result, those transactions were not assigned an SAP material ID nor description.
We have modified the way we handle the suppressworkflowprocessor flag when set to "True." We have created a new property value, SuppressWorkflowBillingOverride, that designates specific accounts to use "True" with suppressworkflowprocessor. If transactions contain both suppressworkflowprocessor and SuppressWorkflowBillingOverride flags set to "True," the DocPrep workflow is utilized before proceeding to Document Generation Services.
With the recent upgrade to PDF4NET, bookmark expansion and counts were affected due to a method change. This issue has now been resolved; bookmarks expand as expected and the number of counts update correctly.
We have implemented general system improvements based on an internal enhancement that was implemented. This enhancement improves the way DocPrep handles unused columns from the Loans table. Users can expect no interruption to the DocPrep application.
| General Processing Improvements |
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| Summary/Issue: We have implemented general improvements based on processing enhancements that were implemented. This enhancement improves the way DocPrep separates Document Generation Services processing from DocEngine processing. Users can expect no interruption to the DocPrep application. |
| Server name now appears in transaction details |
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Summary/Issue: The DocPrep Support Tool now displays the server name in the last event of the transaction details for a specific transaction. This allows users to identify the server experiencing issue or outages for escalation to the ASM group. See the following example below:Incident: INC0033030 (CREATED): [SEV: 2 - Urgent] DocPrep/PROD Description: At 11:19AM CDT the BP01 server was deemed to still be failing loans and was removed from the active pool of LP tier servers. |
| General Stability Improvements |
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| Summary/Issue: We have implemented general system improvements based on an internal enhancment that was implemented. This enhancement improves the way DocPrep creates filenames. Users can expect no interruption to the DocPrep application. |
| TRID documents now support Issue Date Acroform field |
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| Summary/Issue: TRID documents from Expere Document Generation Services now support Acroform fields including "Issue Date." |
| General System Improvements |
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| Summary/Issue: We have implemented general system improvements based on an internal enhancment that was implemented. This enhancement includes additional logging to improve troubleshooting. Users can expect no interruption to the DocPrep application. |
| Image Changes |
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Summary/Issue: This enhancement allows DocPrep customers to have personalized logos or images placed within their documents, for personalizing the documents to their institution. The following image enhancements are being released concurrently with the PROD release. These enhancements are exclusive to image updates (glyph files) representing logo images or visual indicators (arrows, text shading) requested to support branding and other design requirements.
A total of two (2) images were added. |
| Image Changes |
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| Summary/Issue:This enhancement allows DocPrep customers to have personalized logos or images placed within their documents, for personalizing the documents to their institution. The following image enhancements are being released concurrently with the PROD release. These enhancements are exclusive to image updates (glyph files) representing logo images or visual indicators (arrows, text shading) requested to support branding and other design requirements.
A total of one (1) image was added. |
| MyDocPrep Billing Report error resolved |
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| Summary/Issue: Previously, users could not create the MyDocPrep production Billing Report due to the volume of transactions: all of the transaction records were retrieved from the database; as a result, this significantly increased memory usage and caused issues with the export file. This issue has been resolved; users can now successfully create the MyDocPrep production Billing Report by ‘All’ customers or by selecting a ‘Specific’ customer no matter the date or date range. |
| Priority implemented for loans in processing queue |
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| Summary/Issue: Previously, any loans that transitioned to a LP_DGS_CALLBACK state were taken out of the processing queue to wait for the Document Generation Services callback. After the callback was inititated, these loans were added back to the end of the processing queue. These loans should have maintained a higher priority than newly-submitted loans. DocPrep has established a priority for loans queued for processing. Loans that were submitted then removed from the queue while waiting for the Document Generation Services callback retain their priority when added back to the queue. |
| Image Changes |
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| Summary/Issue: This enhancement allows DocPrep customers to have personalized logos or images placed within their documents, for personalizing the documents to their institution. The following image enhancements are being released concurrently with the PROD release. These enhancements are exclusive to image updates (glyph files) representing logo images or visual indicators (arrows, text shading) requested to support branding and other design requirements.
A total of one (1) image was requested and now supported. |
| Error message handling enhanced |
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| Summary/Issue: It was previously reported that DocPrep would not provide enough information when a transaction did not process completely, or when an error in the system prevented transactions from processing. DocPrep has been enhanced to provide better messaging when TRIDs are involved, including the following:
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| Technical Notes/Solution: |
| Implementation Notes: This feature requires a XXXXX update. |
| Internal System Improvements |
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| Summary/Issue: We have improved the system's ability to recover after communication failures. This will help prevent loans from becoming locked when a communication failure occurs. |
| SDX TRID Enhancement |
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| Summary/Issue: Previously if the Absolute Expiry DateTime field was left blank, SDX could not calculate the expiry date used in the TILA/RESPA Package Details section. As a result, no mailing was sent to the recipient. DocPrep was modified to send a null value if AbsoluteExpiryDateTime was blank or missing. SDX then calculates the Absolute Expiry DateTime value based off the application date. This results in SDX sending a follow up mailing after the TRID timing configuration was engaged (for example: two days). |
| sendPackageTRID Integration Guide enhanced - Package Types |
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Summary/Issue: The DocPrep sendPackageTRID Integration Guide has been updated to include the following Package Types:
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| Billing export process with multiple calls |
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| Summary/Issue: Previously, ERP was having an issue accepting the size of the file that DocPrep was sending for month end billing due to the number of records. The following enhancements have been implemented:
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| Image Changes |
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| Summary/Issue: This enhancement allows DocPrep customers to have personalized logos or images placed within their documents, for personalizing the documents to their institution. The following image enhancements are being released concurrently with the PROD release. These enhancements are exclusive to image updates (glyph files) representing logo images or visual indicators (arrows, text shading) requested to support branding and other design requirements.
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| DocPrep Administration updated for use with SDX sendPackageTRID API |
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| Summary/Issue: DocPrep Administration has been updated to allow users to select an SDX TRID transaction through the Enable SDX dropdown on the Information tab of the Broker page. The default value is No. For more information, see the DocPrep Administration Guide. |
| New API created for use with SDX sendPackageTRID Web Service Method |
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| Summary/Issue: A new DocPrep sendPackageTRID web service method has been implemented for use with SDX; this new method is TRID-compliant. Users can now submit TRID packages to SDX, which will calculate the expiration date/time. Note: The sendPackageEx3 web service method will continue to be supported.
See DocPrep sendPackageTRID Integration Guide above for detailed integration information. |
| Logging and locked loans enhanced |
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Summary/Issue: Previously, DocPrep did not always have a chance to log callbacks from DGS due to timing which caused LP_DGSRENDER_FAILED status on some transactions. The DocPrep log files did not contain enough detailed information to identify the full issue. Callbacks that fell into the timing issue produced the following error: LP_DGSRENDER_CALLBACK changed to LP_DGSRENDER_FAILED (15 minutes old) The following enhancements have been implemented:
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| Transaction Issues Addressed |
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| Summary/Issue: Loan transactions failed during UAT testing when forms exceeded 25 pages and utilized barcodes. The form programming was revised to correctly map the barcode to the appropriate pagination requirements of the form based on the number of totals pages generated in the print output (which is derived, in part, by the number of borrowers identified on the loan). The result is that transactions containing a barcode, and exceeding 25 pages on the print output successfully process. |
| Orphaned Data Resolved |
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| Summary/Issue: Previously, if a Loan Program was removed that contained aliases for a Lender, those aliases could not be assigned to another Loan Program until they were manually removed from the database. This issue has been resolved; the following enhancements have been implemented:
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| MyDocPrep: Billing Report enhanced |
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| Summary/Issue: Previously, the MyDocPrep Billing Report would not return the reports for a full month. This issue occurred when the monthly report contained a large amount of transactions. This issue has been resolved; the MyDocPrep Biling Report now returns monthly reports containing over 250,000 transactions. |
| DocPrep Workflow Processer enhanced |
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| Summary/Issue: When the DocPrep database appeared to be overworked, timeouts occurred when calling GetNextLoansEx and GetActiveLoans stored procedures. When this exception was encountered, it immediately called the database again. This increased the total number of active processes within the database.This issue has been resolved in the 2016.3 release. |