IP Filtering

Overview

Wolters Kluwer SaaS products allow access from any location so you can access our products from various events and allow employees to work from home. If you prefer to limit access for Wolters Kluwer products to specific location(s), the IP (Internet Protocol) Address Whitelist feature gives you this control.

Note: When IP Filtering is enabled, users can only sign on to applications at locations set up with public IP addresses in the IP Filtering section in Security Administration. A user will be blocked if they attempt to sign on to an address that is not included in the whitelist.

About IP Addresses

  • An Internet Protocol (IP) address identifies a computer or location. There are “Public” IP addresses and “Private” IP addresses.

    • Public IP Addresses: Each location that accesses the Internet has a unique 'Public' IP address. The public IP address identifies where an Internet request is coming from and where the response is returned. The address is a series of numbers separated by periods. Example: 172.217.9.174 is a valid public IP address.

    • Private IP Addresses: Each computer has a unique 'Private' IP address. The Private IP address is used by the computer to communicate to other devices and resources within your network. Private IP addresses are not used for accessing resources via the Internet. The address is a series of numbers separated by periods. Example: 192.168.1.1 is a valid Private IP address.

  • The IP Filtering feature in Security Administration uses the public IP address, which may be different than an individual computer’s private IP address.
    • To determine your public IP address, open your Internet browser and enter “What is my IP address?” in a search browser (e.g. Google.com). Your public IP address will display.

  • If your network is using Dynamic Host Configuration Protocol (DHCP), notify your Network Administrator so they can prepare for changes and update IP Filtering accordingly.

IP Filtering and Wolters Kluwer SaaS Products

When IP Filtering is not enabled, a user can access Wolters Kluwer software from any location. To limit a user's access to specific locations, IP Filtering must be enabled and a whitelist of IP addresses must be set up that allow a user to access software from the setup locations.

When IP Filtering is enabled, it applies to all licensed products on the Account Details page as shown in the example below. Your data will be specific to your organization.

Note: If this feature is configured incorrectly, all of your users may be blocked from accessing the software. It is important to have someone with network configuration knowledge involved in the implementation of this feature. Do not modify the IP Address Whitelist during regular business hours as users may be negatively affected if changes are made to IP Filtering while using the software.