Technical Support

If you have any questions regarding the Requirements Editor, you may contact the Wolters Kluwer Financial Services support team by phone or email. Support staff is available Monday through Friday, 7 A.M. to 7 P.M. CST. Voice mail is available after hours and on weekends.

When contacting the support team, it is helpful to provide the following information:

  • The version/build number (see Help > About Requirements Editor).
  • Any error message.
  • The steps take to reproduce the error.
Attention: There may be situations where you provide or are asked to provide data to Wolters Kluwer for assistance in troubleshooting, implementation, or the delivery of professional services. When providing data, do not provide actual live data of your customers. Provide sample, fake data that is representative of the issue you are experiencing.