Resetting Multifactor Authentication (TOTP) in Security Administration

An administrator assigned the Reset Account User Multifactor Authentication permission in Security Administration can reset multifactor authentication for a user.

  1. In Security Administration, select the account. Select the Users tab and select the user.

  2. Select the Reset Multifactor Authentication link under Multifactor Authentication section.

Note:
The status changes to Enabled-Not Configured under Multifactor Authentication after resetting multifactor authentication.
Note:
The user will be required to reconfigure multifactor authentication the next time they log in.