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# Failed Import 4: The Process Template was exported as a JSON file with manually deleted data

In this scenario, the process template was exported as a JSON file, but the file was manually changed later. During editing, a block of data was inadvertently deleted. Example: The role definition was manually deleted.

As a result, the import fails and a message displays with an explanation of the failure.

Note: Select Download to download the log file with detailed information about the failure.

How do I solve the issue?

Export the process template again using the unchanged JSON file. Repeat the import. If the import fails again, contact Wolters Kluwer Support.
Note: To prevent this error scenario, do not manually change the content of JSON file.