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# Failed Import 2: The Process Template uses an Integrated Task definition that does not exist on the target account

In this scenario, the process template uses an integrated task definition that does not exist on the target account.

As a result, the import fails and a message displays with an explanation of the failure.

Note: Select Download to download the log file with detailed information about the failure. The log file will include details such as the name of the missing integrated task and its corresponding entity type.

How do I solve the issue?

Usually this error occurs when a user attempts to import data that is incompatible with their current version. For example, a users tries to import a template exported from an account with CASH 6.5 to an account with a version lower than 6.5. If the data is different, the import will fail. (Example: The lower version doesn't support a new integrated task.) To achieve a successful import, upgrade the target account to the newer compatible version of CASH Suite. (Example: Upgrade to the version with the new integrated task. )