Why doesn’t my regulator information print on documents?

With the August 2017 release, an option was added to the Regulation B Regulator setup in Administration that collects the level type of Regulation B Regulator. The options are blank (default), State, or Federal.

As only Federal Regulators print within the ECOA section of documents, such as the Notice of Action Taken or the Disclosure Notices document, the default option of blank must be changed.

Refer to the steps below to make this change.

1. Log into ComplianceOne Administration.

2. Select your account.

3. Select Contacts from the top menu.

4. From the left panel, select REG B REGULATOR.

5. In the right panel, select your Regulation B Regulator contact.

6. In the Entity Contact Information section, select the appropriate choice from the Regulator Level Type drop-down.

7. Click Save to save this change.

To bring the above change into existing transactions, on the Loan Definition page, click the refresh button to the right of the Organization drop-down (ONLY).

Review your documents to verify that the regulator information now appears.