What are the guidelines for changing a password?

A password must comply with the following requirements:

  • Eight characters long
  • Contain three of the four character groups:
    • At least one uppercase character (A-Z)
    • At least one lowercase character (a-z)
    • At least one numeric character (0-9)
    • At least one special character, consisting of the following: ! " # $ % ' ( ) * + , - . / : ; = ? @ [ \ ] _ ` { | } ~
  • Passwords can only be changed once every 48 hours
Note: You will be locked out of the system after five failed login attempts. Contact your account administrator or customer support to have your profile unlocked.