Credit Services
How do I open a credit services report to view, scroll, download, and print?
Select a credit report to open it in a separate tab on the ComplianceOne credit service view. If the report is returned in a PDF format, it can be viewed, zoomed, downloaded, and printed. If the report is returned in a HTML format, it can be viewed and scrolled. See below for details. All other functions, such as Download Log File, Cancel, or Save apply to all credit services.
- Select the report in the Credit Report section or on the Report Tab to open returned credit reports for Kroll Factual Data (Lender and Consumer), CBC Innovis (Lender only), and SettlementOne (Lender only).
- Kroll Factual Data and SettlementOne Credit Services offer the Lender Credit Report in a PDF format with view, zoom, download, and print functions.
- The CBC Innovis Lender Credit Report and Kroll Factual Data Consumer Credit Report are not available in a PDF format. Instead, they display in a HTML report on a separate tab with view and scroll functions.
Kroll Factual Data with Consumer and Lender Copy tabs after a Get Credit Report Request

Kroll Factual Data Consumer Copy with view and scroll functions.
Kroll Factual Data Lender Copy with view, scroll, zoom, download, and print functions
