1. Open the lending function of ComplianceOne.
2. Begin an application. The word, Application appears above Party Information and indicates you have begun an application.
3. Complete the Party Information section.
n Name
n Address
n Other required fields
4. Complete the Policy Selection section.
5. Open the Loan Definition section.
6. On the App Definition window, choose Denied in the Loan Status drop-down list.
7. Click the Denial Reasons button.
8. Complete the Adverse Action window as applicable:
n Terms of Action (e.g., terms of a counter-offer)
n Expiration Date (e.g., expiration of counter-offer)
n Denial reasons (Check all the appropriate reasons.)
n Credit Scoring
n Disclosure of use of information obtained from an outside source (source other than a consumer reporting agency or consumer reporting agency)
n Credit bureaus
n Contact name and telephone number for questions about the denial
9. Click OK.
10. Click the Back Arrow to go back to the main menu. No other loan definition information is needed.
11. Click the Document Preparation button.
12. Complete data entry for the Notice of Action Taken.
13. Click the Forward Arrow button.
14. Unselect all the documents. Select the Notice of Action Taken.
15. Preview and print the document.