# Assign to Available

Internal Process

Customer replies to Outsource Mapper OR Contracted Mapper RFI

- All Outsourced & Contracted RFI responses from customers will “Assigned to Available”

Customer Replies to Internal Mapper RFI

- If the Mapping Analyst is in the office, do not reassign the order
- Full PTO
  - If a Mapping Analyst is out of the office for the full day, ”Assign to Available” should be used for ALL RFI’s received for that user.
- Partial PTO
  - RFI’s when they are going to be out for part of a day, begin assigning any RFI’d orders to “Available” one hour prior to their departure.
  - ½ PTO – 11 AM

Mapping Analyst Responsibility

- If you are out a full day, it is your responsibility to ensure that all the RFI’s you received are distributed to other mappers prior to leaving.

Parent topic: Resources, Process & Procedure