# Reporting

The Reporting tab allows users to select one of the following reports:

- Monthly Outsource Vendors Total
- CBIZ
- Overturned Disputes

## Using the Report viewing tools

Observe the following guidelines when using the report functionality:

- Enter a page to view search results if the total number of search results resides on multiple pages

- Click the Zoom dropdown to magnify or shrink the search results

- Enter a term in the Search field: click Find to initiate the search: click Next to advance to the following search results.

- Click the Export dropdown to export the search results as one of the following file types:
  - XML file with report data
  - CSV (comma delimited)
  - PDF
  - MHTML (web archive)
  - Excel
  - TIFF file
  - Word

- Click the Refresh button to update the search results

- Click the Print button to print the search results

- Monthly Outsource Vendor Totals Report
  Use this report to identify the number of orders that are automated through outsourcing partners.
- CBIZ Report
  CBIZ orders are placed via batch processing, processed, and then returned to the customer along with this report. CBIZ uses this report daily; it contains active Life of Loan determinations.
- Overturned Disputes Report
  Use this report to review and identify external customer orders that have been disputed and overturned.
- Order Metrics Report - New Orders
  Use this report to review and identify the types of new orders requested for a specific date range.
- Order Metrics Report - LOL Updates
  Use this report to review and identify LOL certificates that were updated during a specific date range. Managers and supervisors can access the Life of Loan Updates - Detail Recordss report from within the report once it's generated.
- Life of Loan Updates - Detail Records Report
  This report can be accessed by managers and supervisors only after generating the Order Metrics Report - LOL Updates report; refer to that section of the user guide for more information.
- Mapper Production Report
  This report allows supervisors and managers to view the number of orders closed by a mapper for a given date range; it also displays each mapper's average order turnaround time.
- Mapper Production Detail Report
  This report can be accessed by managers and supervisors only after generating the Mapper Production report; refer to that section of the user guide for more information.

Parent topic: Tabs