# Resources, Process & Procedure

This section of the user guide explains the following in the Manual Center:

- FIPS State Codes for the State and The District of Columbia
- Flood Email Template
- I3 Email Routing_SS Standard Process
- Mapping Department Manual
- Non Standard Address_How Do I Order
- Service Now SOP

- Assign to Available
- Attachments
- Business Services and Policies
- FIPS State Codes for the States and the District of Columbia
- Flood Email Template
- I3 Email Routing: Settlement Services Standard Process
- Mapping Department Manual
- Non Standard Addresses: How Do I Enter An Order?
- Service Now SOP