# RFI (Request For Information)

The RFI (Request For Information) option allows users to request additional information from the client on a non completed order.

1. From the Process Order menu, select Retrieve/RFI.
2. From the Request for Information screen, select one of the following reasons:
   - Appraisal
   - Legal Description
   - Parcel Number
   - Plat Map/Survey
   - Duplicate
   - Additional Orders
   - Incorrect Address/Reorder
3. Provide any further information in the Additional Details field
4. Enter an email address in the Email To field.
5. Click Submit.

Parent topic: Process Order