fil = new Array();
fil["0"]= "c12066958.html@@@Release Schedule@@@Settlement Services Release Calendar Click the Settlement Services Release Calendar to access upcoming product release dates...";
fil["1"]= "c12093715.html@@@Ordering for Multiple Structures@@@Our Policy Our standard procedure and business policy is in alignment with the National Flood Insurance Program (NFIP); which requires one flood insurance policy per structure/building. The first...";
fil["2"]= "c12604646.html@@@Flood Loss History Report Information@@@The Flood Loss History Report Information section displays the following: FLHR Order Status Flood Order ID NFLHR Id FLHR Table Id Error Codes Report Number and Report status...";
fil["3"]= "c12604678.html@@@Flood Loss History Report Error Code Definitions@@@Table 1. NFLR Error Code WK Action 13041 13047 7491 Logging 1000 7401 11055 Trigger email to NFLR and SS Dev Display Error in FDS and MC Enter Order History in FDS and MC 7404 7406 13071 404 500 7400...";
fil["4"]= "c12605016.html@@@2017 FEMA Map Updates@@@01.06.17_FEMA Map Update 01.20.17_FEMA Map Update 02.03.17_FEMA Map Update 02.17.17_FEMA Map Update 03.07.17_FEMA Map Update 03.21.17_FEMA Map Update 04.05.17_FEMA Map Update 04.19.17_FEMA Map Update...";
fil["5"]= "c12605038.html@@@2016 FEMA Map Updates@@@01.06.16_FEMA Map Update 01.20.16_FEMA Map Update 02.03.16_FEMA Map Update 02.17.16_FEMA Map Update 03.02.16_FEMA Map Update 03.16.16_FEMA Map Update 04.05.16_FEMA Map Update 04.19.16_FEMA Map Update...";
fil["6"]= "c12610962.html@@@Settlement Services FDS 2017 Change Log Entries@@@For 2016 Release Notes, refer to What&apos;s New for FDS Web . June The effective date for Settlement Services FDS within the scope of this document for this release is June 15 for the Production...";
fil["7"]= "ss_FDS_AccessingFDSdita.html@@@Accessing the Flood Determination Services application@@@Access the Flood Determination Services hosted application using this URL: https://www.settlementservices.com This section describes the following areas from the login screen of the Flood...";
fil["8"]= "ss_FDS_ActivityReport.html@@@Activity Report@@@This section explains how to access an Activity report...";
fil["9"]= "ss_FDS_AddressCompliance.html@@@Address Compliance@@@RR and Box Must have: Parcel Legal Deed Book and Pate with Date (avoid if possible) If the deed book and page is provided, it MUST contain the date of the deed as well. Counties may have multiple...";
fil["10"]= "ss_FDS_Admin.html@@@Admin@@@The Admin tab is visible to users who have been identified as administrators of their organization. If you are interested in this functionality, contact Customer Support at floods@wolterskluwer.com or...";
fil["11"]= "ss_FDS_ApplicationTips.html@@@Tips for Using the FDS Web Application@@@This section includes answers to FAQs that are specific to the FDS Web application and for web applications, in general. Reports: I\u2019m running a report. Why is the screen is blank? Why are there no...";
fil["12"]= "ss_FDS_AttachingFiles.html@@@Attaching Files@@@This section explains how to attach files to an existing order...";
fil["13"]= "ss_FDS_BrowserReqs.html@@@Browser Requirements@@@Flood Determination Services requires the following: Monitor Resolution:1024x768 or greater Browser: Internet Explorer 8 (or later) or Google Chrome Internet Explorer: Compatibility view settings must...";
fil["14"]= "ss_FDS_ChangingLoanStatus.html@@@Changing Loan Status@@@This section explains how to change the loan status for an order. To change the loan status, perform the following: From the Order Details screen, select either Cancel or Paid off from the Action...";
fil["15"]= "ss_FDS_ChangingPassword.html@@@Changing a Password@@@You will be asked to change your password the first time you log in. You will be asked to change your password after your password has been reset. You can change your password if it is at least two...";
fil["16"]= "ss_FDS_ContactUs.html@@@Contacting Us@@@Users can also contact Wolters Kluwer Financial Services by phone at (800) 447-7893. You will need to verify your contact information in order to receive your log in credentials...";
fil["17"]= "ss_FDS_DetailedFloodDeterminationProcedures.html@@@Flood Determination Procedures@@@The Wolters Kluwer flood determination procedure details are as follows: Normal Address/Lot or Parcel # with Street Name: Type Address/Street (zip code at least) into DeLorme Type into FEMA Map...";
fil["18"]= "ss_FDS_DisputeAFloodDetermination.html@@@Dispute a Flood Determination@@@If you would like to dispute information on the determination, please email or fax this information to floods@wolterskluwer.com or phone: (800) 447-7893 (select option #2, followed by option #1 for...";
fil["19"]= "ss_FDS_DisputeFloodDetermination.html@@@Disputing a Flood Determination@@@This section explains how to dispute a flood determination. To dispute a flood determination, perform the following...";
fil["20"]= "ss_FDS_FAQandLinks.html@@@Frequently Asked Questions (FAQs)@@@How are life of loan (LOL) updates processed? Detailed LOL process and LOL update notification and retrieval processes What is the cost per flood determination? Our pricing structure is in line with...";
fil["21"]= "ss_FDS_FDSHelpfulLinks.html@@@FEMA and Flood Web Links@@@Web links for further flood determination informaton: FEMA FEMA Issued Flood Maps FEMA Issued Flood Maps Application for FEMA Letter of Map Change (LOMC) Search for an Existing LOMC (Need case #)...";
fil["22"]= "ss_FDS_FEMAMapUpdates.html@@@FEMA Map Updates@@@...";
fil["23"]= "ss_FDS_FloodDeterminationBusinessPolicies.html@@@Flood Determination Business Policies@@@Loan ID changes: You are able to change the loan ID up to 90 days from the order date. If you need a determination with a new loan ID and it is past 90 days, you will need to order a new...";
fil["24"]= "ss_FDS_FloodZoneDesignatons-Descriptions.html@@@Flood Zone Designations and Descriptions@@@What are the possible flood zones and what do they mean? Zone A Zone A is the flood insurance rate zone that corresponds to the 100-year floodplains that are determined in the Flood Insurance Study by...";
fil["25"]= "ss_FDS_FloodZoneReport.html@@@Flood Zone Report@@@This section explains how to access a Flood Zone report...";
fil["26"]= "ss_FDS_Glossary.html@@@Glossary@@@This section provides descriptions of terms used in this guide. Address Information : section on the Order Details screen that displays the address entered on the New Order Flood Determination screen...";
fil["27"]= "ss_FDS_HowManyDeterminationsDoINeed.html@@@How Many Determinations are Required for Multi-Tennant Dwellings?@@@For compliance purposes, a good rule of thumb is: Every single family residence requires its own flood certification. There are, of course, a few exceptions as follows: Duplexes: Defined as: A...";
fil["28"]= "ss_FDS_LOLReport.html@@@Life of Loan Update Report@@@This section explains how to access a Life of Loan Update report...";
fil["29"]= "ss_FDS_LOLUpdateProcessFAQs.html@@@LOL process & LOL Update Notification & Retrieval Processes@@@Why do we process LOLs? We process LOLs to ensure continued compliance throughout the life of a loan. An LOL update is processed only for users who have ordered Life of Loan Servicing. Whenever FEMA...";
fil["30"]= "ss_FDS_LandOnlyDeterminationPolicies.html@@@Land Only Flood Determination Policies@@@Land Only Policy: Defined as: A vacant, unimproved parcel of land; can also be used for an improved parcel where the borrower is going to take down the existing structure in order to build in its...";
fil["31"]= "ss_FDS_LearnMore.html@@@Learning more about Settlement Services@@@Click the Learn More link near the bottom of the page to receive additional information on our Settlement Services features...";
fil["32"]= "ss_FDS_LoggingIn.html@@@Logging In@@@On the Flood Determination Services login screen, enter your username and password and click Login . Note: Prior to login, every user must have a default lender contact created. If a default lender...";
fil["33"]= "ss_FDS_LoggingOut.html@@@Logging Out@@@To log out, click the Logout link in the upper right corner of the screen. If the site has been inactive for 20 minutes you will automatically be timed out and will need to log in again should you...";
fil["34"]= "ss_FDS_Navigating.html@@@Navigating the FDS Hosted Application@@@The Flood Determination Services hosted application is comprised of the following tabs: Order Order Maintenance Reporting Admin (this option is visible only if the logged user has Admin rights)...";
fil["35"]= "ss_FDS_NewFDSOrderProc.html@@@Procedure@@@Perform the following steps: Select an option from the Account dropdown. Depending on user permissions, the dropdown lists all accounts for which the user is a member as follows: Users with Basic...";
fil["36"]= "ss_FDS_NewUserSS.html@@@New User Registration@@@To register as a new user, click the Contact link. The Contact Us screen appears; perform the following: Enter Your Name . Enter the Institution name. Enter your Email Address . Enter your Phone...";
fil["37"]= "ss_FDS_NewsletterPage.html@@@Newsletters@@@This quarterly bulletin will highlight new system features and functionality, answer frequently asked questions, and cover various topics of interest related to the flood determination and insurance...";
fil["38"]= "ss_FDS_NonStandardAddress_HowDoIEnterAnOrder.html@@@Non Standard Addresses: How Do I Enter An Order?@@@Multiple Addresses: Scenario 1: Duplex addressed as 100 and 102 1st Avenue Enter input address as &quot;100 and 102 1st Avenue&quot; City, State, Zip Scenario 2: Stirp Mall addressed as 300-340 Main Street By...";
fil["39"]= "ss_FDS_OrderDetails.html@@@Order Details@@@The Order Details screen appears when an order has been submitted or selected...";
fil["40"]= "ss_FDS_OrderMaintenance.html@@@Order Maintenance@@@The Order Maintenance screen is used the following: After submitting an order on the Order screen When selecting the Order Maintenance tab to perform a search When searching and selecting an order...";
fil["41"]= "ss_FDS_OrderTab.html@@@Order@@@The Order tab allows users to create a new flood determination order. See Working with Orders / Ordering Flood Determinations for more information...";
fil["42"]= "ss_FDS_OrderingFloodDeterminations.html@@@Ordering Flood Determinations@@@This section explains how to order Flood Determinations; use the Order tab to display the Enter a New Flood Determination Order screen...";
fil["43"]= "ss_FDS_OrdersRequiringManualDetermination.html@@@Orders requiring manual determination@@@The Order Requiring Manual Determination screen appears if an auto-determination cannot be made on an order. The following information appears: Loan Number: &lt;loan #&gt; Name: &lt;name entered in Borrower...";
fil["44"]= "ss_FDS_Overview.html@@@Overview@@@This document walks you through the Flood Determination Services web application. The following areas are addressed: Accessing the Flood Determination Services application : logging in/out; password...";
fil["45"]= "ss_FDS_Recertification.html@@@Submitting a Recertification@@@This section explains how to submit a recertification. This action generates a new flood determination and certificate. Note: This option is available only if the user is contracted for this option...";
fil["46"]= "ss_FDS_ReportingTab.html@@@Reporting@@@The Reporting tab allows users to perform the following: View LOL flood determinations that have had their flood determination updated by new FEMA data View flood determination activity for...";
fil["47"]= "ss_FDS_SearchingOrders.html@@@Searching for Orders@@@Use the Order Maintenance tab to recall previously entered flood orders. The Order Search screen appears and allows users to enter data or select options in the corresponding fields. Note that users are not required to complete every field; however, a more refined search result will appear if users complete as many fields as possible...";
fil["48"]= "ss_FDS_SummaryReport.html@@@Summary Report@@@This section explains how to access a Summary report...";
fil["49"]= "ss_FDS_TransferLender.html@@@Transferring Lenders@@@This section explains how to transfer to a different lender...";
fil["50"]= "ss_FDS_TransferLoan.html@@@Transferring a Loan@@@This section explains how to transfer a loan to a different order level, user, or lender...";
fil["51"]= "ss_FDS_TransferUser.html@@@Transferring Users@@@This section explains how to transfer users...";
fil["52"]= "ss_FDS_VideoPage.html@@@Video Support@@@Check out these helpful videos...";
fil["53"]= "ss_FDS_Video_ForgotPWChallenge-Questions.html@@@Video: Forgot Password Process@@@This video shows you what to do if you forget your password, including how to reset your password and set up your personal challenge questions. Click the button below to watch the video...";
fil["54"]= "ss_FDS_Video_NewOrderAutoDetermination.html@@@Video: New Order - Automatic Determination@@@This video shows you how to place an order that is automatically determined, and outlines the order process, order review and the screen options available in the order process. Click the button below...";
fil["55"]= "ss_FDS_Video_NewOrderManualDetermination.html@@@Video: New Order - Manual Determination@@@This video shows you how to place an order that requires manual determination, and outlines the order process, order review and the screen options available in the order process. Click the button...";
fil["56"]= "ss_FDS_Video_OrderMaintenance.html@@@Video: Order Maintenance - Searching for Orders@@@This video shows you the best practices to use when searching for orders. Click the button below to watch the video...";
fil["57"]= "ss_FDS_Video_UserProfilePWD.html@@@Video: User Information Maintenance@@@This video shows you how to change your user information, password, and challenge questions. Click the button below to watch the video...";
fil["58"]= "ss_FDS_ViewHistory.html@@@View History@@@This section explains how to view history for a particular order. This option appears when a specific action has been made to the order; for example: cancelling or paying off the order...";
fil["59"]= "ss_FDS_ViewNoticeLetter.html@@@Viewing a Notice Letter@@@This section explains how to view a notice letter for a particular order. From the Order Details screen, select View Notice Letter from the left side of the screen. The notice letter will open in a...";
fil["60"]= "ss_FDS_ViewingFEMAForm.html@@@Viewing the FEMA Form@@@This section explains how to view the FEMA form for a particular order. From the Order Details screen, select View FEMA Form from the left side of the screen. The FEMA form will open in a separate...";
fil["61"]= "ss_FDS_ViewingSearchResults.html@@@Viewing Search Results@@@To sort the columns in the Search Results screen, click the desired column heading. The results are arranged by column. To view the order details for a specific order, hover over the desired order and...";
fil["62"]= "ss_FDS_WhenAnIncorrectAddressHasBeenEntered.html@@@When an Incorrect Address Has Been Entered@@@When an incorrect address has been entered, the original order must be canceled and a new order submitted with the correct address information. The following items can be updated (a new order is not...";
fil["63"]= "ss_FDS_WorkingWithOrders.html@@@Working with Orders@@@This section explains how to use the Order functionality in the Flood Determination Services application...";
fil["64"]= "ss_FDSuserguide_WhatsNew.html@@@What&apos;s New for FDS Web@@@The following release table lists key enhancements and important changes made to the application. Release Date Description 2016.11 December Dwelling Type &quot;Other - With this release, when the dwelling...";
