# Move Orders

This section explains how to move orders from a user's old organization to their new organization. When a user is moved to a new organization, a Manager, Supervisor or Customer Service Rep can initiate the move process as described below. Note: Before moving orders, ensure that same lender contacts are set up at the new organization (unless the move request specifies changing the lender contact on all orders).

1. From the Batch tab, click the Move Orders link.
2. From the Move Orders screen, enter a username and click the Search button.
3. The search returns orders at the user’s current organization. The orders are grouped by lender contact name. Using the drop-down menu, choose a new contact for each lender listed.
4. Select the order to move by click in the checkbox to the right of the account. Enter a description if needed.
5. Click the Move Orders button to queue the orders for batch processing. As shown below, a confirmation message displays when the orders are successfully queued to move.

Parent topic: Batch