# Troubleshooting

## Scenario: while configuring the disaster recovery environment, servers were not clustered together

- If an error occurs when running rabbitmqctl.bat start_app, execute rabbitmq-plugins disable rabbitmq_management and rabbitmqctl.bat start_app. If execution of those commands is successful, execute rabbitmq-plugins enable rabbitmq_management to access the management functions.

## Scenario: clustering is not functioning properly

1. Stop and remove the service
   - `cd C:\Program Files\RabbitMQ Server\rabbitmq_server-3.6.5\sbin`
   - `rabbitmq-service stop`
   - `rabbitmq-service remove`
2. Restart rabbitmq in Windows Services.