The Passwords section provides the following information:
- Resetting your password
- Password requirements
Resetting Your Password
There are several ways to reset your password:
- Changing your password: in the USER INFORMATION section, click Change
Password. Complete the fields below and click SAVE.
- Forgotten passwords: on the main login screen, click the Forgot
Password link. Once you provide your username an email is sent to the address associated
with the user with instructions on resetting the password. In the email, click the link to
answer the challenge questions and reset your password.
Note: To use the Forgot Password link, email address and challenge questions must be
set in your USER PROFILE.
- Forgotten passwords: contact your Account
Administrator to reset a forgotten password.
- Account Administrator challenge questions/password reset: in the
event that you have forgotten your challenge questions, your Account Administrator can send a
password reset email. Follow the link in the email to reset your password.
Password Requirements
The following table provides guidelines for setting and changing your password:
| Feature |
Description |
| Password |
- Eight characters long
- Contain three of the four character groups:
- Passwords can only be changed once every 48 hours.
|
