Changing Your Password

Your password should be changed to ensure proper security for information accessible within your user account.

Note:
  • Passwords are configured to automatically expire every 90 days. At expiration time, when you log in, you will be prompted with a message that the account requires a password change.
  • Each user account must have eight individually unique passwords before a previously used password is allowed.
  • After five failed password attempts, the user account will be locked out of the system. A user with administrator access is required to unlock the account.
  • You can change your password as long as it is at least two days old.

To change your password:

  1. From the Login screen, click Change Password.
    The Change Password dialog is displayed.

  2. Type your user name and old password in the appropriate text boxes.
  3. Type your new password in the New Password and Confirm New Password text boxes.
    Note: Passwords are case-sensitive and include the following requirements:
    • must be at least eight (8) characters in length
    • must contain at least one character from three of the four following categories:
      • Alpha - uppercase
      • Alpha - lowercase
      • Numeric
      • Special Character which includes one or more of the following: ! " # $ % ' ( ) * + , - . = < > & / : ; ? @ [ \ ] ^ _ ` { | } ~
  4. Click SUBMIT.
    A message is displayed confirming the password change.