RFI (Request For Information)

The RFI (Request For Information) option allows users to request additional information from the client on a non completed order.



  1. From the Process Order menu, select Retrieve/RFI.
  2. From the Request for Information screen, select one of the following reasons:
    • Appraisal
    • Legal Description
    • Parcel Number
    • Plat Map/Survey
    • Collateral
    • Duplicate
    • Additional Orders
    • Incorrect Address/Reorder
    • Other Inquiries
  3. Provide any further information in the Additional Details field
  4. Enter an email address in the Email To field.
  5. Click Submit.