Tracking a Package Using a Tracking Number

To track a package using a transaction number:

  1. Click the Tracking link from the Support section of the navigation menu. The Tracking screen is displayed. Review Note: do we need to tell users what the tracking number is and where they would find it?
  2. If not already selected, select the Tracking Number option.
  3. Enter the number in the Search by field and click the Find button.
    Note: If searching by tracking number, the number must include the dash (-), as shown in the previous example.
    The search results are displayed.
  4. Click the link number. The package details are displayed in the bottom portion of the screen.
WKFS