Changing Groups

Often a non-registered staff user receives an SDX package and registers within SDX to retrieve the package. Retrieving the SDX package places the user in the Recipients group with limited sending rights. In order to obtain the correct rights as a sender in SDX, that user account must be moved to the staff group.

To change a user's account from the group they are currently in into a different group:

  1. Click the Change Group link from the Support/Users section of the navigation menu.
  2. Locate the group container by selecting the appropriate letter, click + to display the user containers, and then and select the desired user container.
  3. The screen displays a list of all user accounts for the selected group. Select the user account and click Add> to change the group for a single user. Click Add All> to change the group for all of the listed users. You can remove one or all users by using the Remove> and Remove All> buttons.
  4. When the selected user displays on the right-hand screen, click the Move to Group drop-down field to display a list of available groups. Select the group to which you wish to move this user and click Submit.
  5. Click OK on both confirmation windows. When finished you are returned to the Change Group screen.
WKFS