You can find and update a user's profile by using the Find option.
To find a user:
Click Find in the Support/Users section of the navigation menu. The Find User screen is displayed.
You can use an asterisk (*) as a wildcard symbol for your search. For example, entering John* in the Search for field would return user names including John and Johnathan.
Select a search option. You can select Email Address, Name, or Email Alias.
Click the Find button. The results are displayed. Click on the returned user to navigate to the Edit User screen for that user.