Contact Information

Important: There may be situations where you provide or are asked to provide data to Wolters Kluwer Financial Services for assistance in troubleshooting, implementation, or the delivery of professional services. When doing so, do not provide actual live data of your customers. Provide sample, fake data that is representative of the issue you are experiencing.

If you have any questions regarding this release, you may contact the WKFS support team by phone or e-mail. Support staff is available Monday through Friday, 7 A.M. to 7 P.M. CST. Voice mail is available after hours and on weekends.

You can visit us on the Internet at www.wolterskluwerfs.com.

Visit our Software Support web site for documentation, downloads, frequently asked questions, training, or support information: http://support.wolterskluwerfs.com.

Customer Support Line: 1.800.726.9898, option 1
Customer Support E-mail: MtgDocPrepSupport@WoltersKluwer.com

You can telephone our SupportLine technicians at 800-274-2711, ext. 1124028

Our support staff is available Monday through Friday, 7 A.M. to 7 P.M. CST. Voice mail operates continually, allowing you to leave us a message after hours and on weekends. To help us handle your question as quickly as possible, have these items available before you call:

product name
customer number and customer name
operating system and version number; service pack numbers, if installed

To contact us through email, submit all requests to: tsoftsup@wolterskluwer.com

Send us a fax at (320) 240-4252.

Expere Support:
- Tel: 1-800-274-2711, ext. 1126618
- E-mail: ExpereIESupport@wolterskluwer.com

Ordering and Billing Support - DocOne Default Servicing

Phone: 800-552-9410 Ext. 1123011
Email: customersupportdoconebanking@wolterskluwer.com

Technical Support

Phone: 800-726-9898 Ext. 1123205
Email: DefaultServicesSupport@wolterskluwer.com