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Generally, within 30 days of receiving a completed application, a creditor must notify the applicant of its approval, counteroffer or adverse action on the application. “Adverse action” means the creditor is refusing to grant credit in substantially the amount or on substantially the terms requested in the application. This can be a flat denial or it can be a denial on terms requested with a new offer on less favorable terms. As an example, it includes pulling a credit report on a customer and not submitting the application to any lenders for a response. It also applies when an application does not meet the criteria for a lender’s program so the application is not submitted to any lenders for consideration.
Different types of Risk-Based Pricing Notices are allowed, depending on how you do business. If you use the model exception form (model H-4 “Model form for credit score disclosure exception for loans not secured by residential real property”), then print and provide the notice to all consumer applicants. If you are using one of the other model notices, print the applicable Risk-Based Pricing notice and give it to the consumer in circumstances that apply to that applicant. For example, print model form H-5 when there is no credit score available on the applicant or other model forms when the terms offered are less favorable in whole or in part because of information in a consumer credit report. Generally, the appropriate notice must be provided after a credit score has been obtained but before the credit agreement is signed.