ADMIN CONSOLE tab / Manage Users page
Parent topic: Manage Users page

How do I unlock an account, or reset or change a password for a user?

You can unlock an account by resetting the password. To reset or change a password:

  1. From the Username column, click the name of the user.
  2. On the Add/Edit User page, click the Auto Generate button. Changing the password also unlocks the account.
  3. Check the box indicating that you have been authorized by your dealership management to manage the users on your dealership’s AppOne account.
  4. Click the Update button.
Parent topic: Manage Users page
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