Unlock an account or reset a password

  1. Select Admin Console on the menu bar.
  2. Click the Manage Users link.
  3. From the Username column, click the name of the user.
  4. On the Add/Edit User page, click the Autogenerate button. Changing the password also unlocks the account.
  5. Check the box indicating that you have been authorized by your dealership management to manage the users on your dealership’s AppOne account.
  6. Click the Update button.
WKFS