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BDM: business development manager.
BHPH: buy here,/pay here is a financing method that allows you to act as the lienholder, providing financing directly to the customer, instead of submitting deals to third-party lienholders. .
DAM: dealer account manager.
RMS: Risk Mitigation Services. RMS is an AppOne feature that makes use of AppOne’s established relationships with top lenders. RMS gives you access to top lenders and to services that ensure application and documentation compliance. RMS is available for automobile dealers only.
An AppOne lender, or integrated lender, is a lender that you contact electronically through the AppOne dealer portal.
A non-AppOne lender, other lender, or FAX lender, is a lender that you contact outside of AppOne, usually by FAX.
A RouteOne lender is a lender that you contact electronically through RouteOne.
An AppOne RMS dealer is a dealer who has gone through the underwriting process for AppOne RMS.
An RMS lender is a lender that RMS provides access to. See Apply for RMS lender access for more information.
Contact Customer Support at 877-277-6631 for billing issues, cancellation, or related issues.
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