Submitting Applications

Where can I get help and training on using the portal and submitting credit applications? 

For help in submitting a credit application, you can consult the Applications section of this guide..  You can also contact your Business Development Manager (BDM) or contact SupportLine at  877-404-6788.

Where can I find a blank credit application?

Blank credit applications are available here:

How do I submit a new credit application?

Log on to https://gateway.appone.net/dealer/ and click on the New Deal button at the top right corner of your screen.  In each application page, fill in the information and click the Proceed To Next Step button. Follow the instructions in Create a Financed Deal.

How do I add a warranty and/or gap product?

Add a warranty, or GAP product while completing the deal structure.
  • In the Back-End Products section, check the box corresponding to the product you want to add.  
  • Complete the information for the product.
  • When you are done reviewing the deal structure, click the Save button and correct missing information if necessary.

How do I re-submit a declined deal?

  1. Select the Declined/Dead tab on the Home page.
  2. Select the underlined ID number for the deal to open it.
  3. Make any needed changes on the Customer, Collateral, and Structure tabs.
  4. On the Lender tab, click the Submit to Lenders button.
  5. Select all applicable lenders.
  6. Click the Submit to Selected Lenders button.

How do  I change vehicles on a deal that has already been submitted?

For AppOne RMS lenders, once the deal has been decisioned, you may submit a vehicle change request to change the vehicle.  
  1. Go to your www.AppOne.Net home page and click on the deal number.  This will bring you to the decision page.  
  2. Select the Collateral tab.
  3. Request a vehicle change by clicking on the Request Vehicle Change button. Please note that all vehicle changes require new approvals.

For all other lenders, you can enter the new vehicle in the Collateral tab and resubmit the deal.

How can I offer a credit application online for my customers to fill out?

  1. Select Admin Console on the menu bar.
  2. Select the Online Credit App link.
  3. Enter the Online Credit App information:
    • Check the Enable the Online Credit App feature box.
    • Enter a unique name for the Website folder.
    • Enter one or more email addresses for notification.  Addresses must be separated by a semicolon.
    • Select a Website Theme.
    • Enter text for the Credit App Submission Disclaimer.
  4. Press the Save button. 
WKFS