Funding and Reserves (RMS only)

Where do I go for questions on missing stips, funding status and funding information?

Contact your lender for all questions on missing stips, funding status, and funding information.

How do I check the status of a deal that I have already overnighted? 

1. Log on to https://gateway.appone.net/dealer/check this link.
2. Click the Contracts in Transit tab on your home page.
3. Click on the deal number.

The status of your deal will be listed on the far right of the screen.  If you have any questions regarding the status of your deal, please contact the RMS Auto Dealer Portal Hotline, 877-277-6631, option 3.

Where do I send missing stips? 

Please fax missing stips to (regions number) that is listed on your missing stip fax notification or upload them using the E-Files tab. Documents that require a signature should be sent overnight to:

How will I receive my funds for funding and reserves? 

You will receive your funds via direct deposit to the account that was provided to AppOne by your dealership.  Please see below if you need to change your account information.

How do I print my funding summary? 

1. Log on to www.AppOne.net.
2. Click the Funded tab.
3. Click the deal number to view the summary.
4. Click the printer icon in the upper left corner of the screen.
5. If the document does not print, or prints incorrectly, see this FAQ regarding printing issues.

Who do I contact if there is a discrepancy in my funding?

Please contact Funding to get assistance.

How do I change my direct deposit account information? 

Click Authorization Letter for Direct Deposits to download and print the ACH change request form. This form must be signed by owner and faxed to 225-612-6902 along with a copy of a voided check. You can verify the current account information on file by contacting the Funding Department.

When can I expect my reserves? 

Reserve will be issued via ACH only during the last week of the month following the month the deal was funded.  For example, if your deal was funded in February, your reserves will be deposited during the last week of March.