Make sure unauthorized users don't have access to the AppOne portal. Delete users when necessary, for example,
When an employee leaves.
Sometimes when an employee changes position, for example, leaves a sales position to go to the service department.
Select Admin Console on the Menu bar.
Select Manage Users.
Select the radio button corresponding to the user you want to delete.
Click the Delete button.
In the verification pop-up, click the Yes button.
Note:
You cannot delete a primary contact. Before deleting a user who is designated the primary contact, select the Primary Contact radio button for a different user and click the Save button.
