Track Messages

To track the status of a sent message:

Click Sent Items or Archived Items on the navigation menu and select the message you want to track.

Note: Only one message can be tracked at a time.
Click the Track button. A new window is displayed providing the tracking information for the selected package.
The tracking detail includes the recipient(s), package component, status and notification date. The status may display as:
- Waiting
- Received
- Deleted
- Archived
- Purged
- Recalled
- Received/Recalled (This is when the sender has recalled the message but at least one recipient has viewed the package.)