Inbox

To read incoming messages:

  1. Click Inbox on the navigation menu. The Inbox screen is displayed.



    Note:
    • A closed envelope icon indicates an unread message.
    • An open envelope icon indicates a read message.
    • A closed envelope icon with a pencil indicates an unread message that must be signed.
    • A open envelope icon with a pencil indicates a read message that must be signed.
  2. Click Draft Items, Sent Items, Archived Items or Deleted Items on the navigation menu to view other messages.
  3. To open a specific message, click the associated Loan Number, Borrower Name, Subject, Received On or Tracking Number link.
  4. To open a specific message, click the associated Reference Number, Subject, Received On or Tracking Number link.