To retrieve a summary report of received messages (or messages waiting to be
received) for a period of time:
-
Enter the date ranges in the From and To fields, or select one of
the following date range options from the drop-down menu:
- Today
- This Week
- This Month
- This Year
-
Indicate the applicable message statuses that you would like to include in the
report:
- Received — At least one recipient has viewed the package.
- Waiting — No recipients have viewed the package.
- Archived — Sender has moved the package to the archived
folder.
- Deleted — Sender has moved the package to the deleted
folder.
- Purged — Sender has purged the package from the system.
-
Click the Run Report button to view the Received Packages Report.


The Received Packages Report includes the following columns:
- Date — The date on which the message and/or attachment was
sent.
- Sender — The primary e-mail address of the user who created the
secure package.
- Loan Number — The applicable loan number, if referenced in the
message.
- Reference Number — The applicable reference number, if referenced in the
message.
- Borrower Name — The name of the borrower for the
reported transaction.
- Subject — The subject line of the message.
- Tracking # — Use the tracking number link for an individual
message to open or view its content.
- Size — The total size of the message and/or attachments. The size
is determined by totaling the size of all attachments and the message
body.
- Status — The status of the message and/or attachment.
- Status Date — The date on which the current status change
occurred.