Common Problems and Solutions

This chapter presents common problems that may appear when running the application and the solutions for these problems.

Details to Submit in a Request for Technical Support Using the Online Form
XML Document Takes a Long Time to Open
Oxygen XML Editor Takes Several Minutes to Start
Out Of Memory Error When Opening Large Documents
Special Characters are Replaced with a Square in Editor
XSLT Debugger Is Very Slow
Scroll Function of my Notebook Trackpad is Not Working
Crash at Startup on Windows with an Error Message About a File nvoglv32.dll
Oxygen XML Editor Crashed on My Mac OS X Computer
Wrong Highlights of Matched Words in a Search in User Manual
Keyboard Shortcuts Do Not Work
After Installing Oxygen XML Editor I Cannot Open XML Files in Internet Explorer Anymore
I Cannot Associate Oxygen XML Editor With a File Type on My Windows Computer
Gray Window on Linux With the Compiz / Beryl Window Manager
Drag and Drop Without Initial Selection Does Not Work
Set Specific JVM Version on Mac OS X
Segmentation Fault Error on Mac OS X
Damaged File Associations on OS X
I Cannot Connect to SVN Repository from Repositories View
Signature Verification Failed Error on Open or Edit a Resource from Documentum
Compatibility Issue Between Java and Certain Graphics Card Drivers
Image Appears Stretched Out in the PDF Output
DITA PDF Transformation Fails
DITA to CHM Transformation Fails
DITA Map Transformation Fails (Cannot Connect to External Location)
Topic References Outside the Main DITA Map Folder
PDF Processing Fails to Use the DITA OT and Apache FOP
TocJS Transformation Does not Generate All Files for a Tree-Like TOC
Navigation to the web page was canceled when viewing CHM on a Network Drive
Alignment Issues of the Main Menu on Linux Systems Based on Gnome 3.x
JPEG CMYK Color Space Issues
SVG 1.2 Rendering Issues
MSXML 4.0 Transformation Issues
Increasing the Memory for the Ant Process
'Address Family Not Supported by Protocol Family; Connect' Error

Parent topic: Common Problems