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# Creating Products

To add a product

Adding a product consists of the following steps:

1. Click +Add Product on the Product List page.
2. Select a content source alias. Available content source aliases are based on the account selected. The System Administrator manages account and content source alias permissions.
3. Select a line of business for the product. Available lines of business are derived from Default Data artifacts stored within your content repository.
4. Specify a product name. The system will display a message if you have entered a duplicate name, and you will not be allowed to save until you edit the name to avoid duplication.
   Note:

   The following special characters are not allowed within the product name:

   - \
   - /
   - :
   - *
   - ?
   - <
   - >
   - |
   - &
   - ' (straight)
   - " (straight)
   - ‘ or ’ (smart)
   - “ or ” (smart)
5. Click Add to create the product or click Cancel to discontinue creating the product.

Note: The availability of content source alias and line of business is predetermined when your organization defines, develops, and deploys the Expere Knowledge Base content. This is often completed with the assistance of Professional Services.