# DITA Best Practices : Creating FAQ entries in an FAQ topic

Created by Kelly Mankenberg on Jan 05, 2018

FAQ entries - the actual question and its corresponding answer - must be structured within the DITA file in a way that results in the accepted InfoDev formatting.

To create a complete FAQ entry within your FAQ topic:

1. Enter a new div element and give it an outputclass attribute value of QA_.
   Note that you can select the QA_ entry from the outputclass drop menu within the attributes pane.
2. Within the "QA_" div, create a new div and give it an outputclass attribute value of QA_q.
3. Enter your question text within this div element.
4. Directly after the "QA_q" div (still within the "QA_" div), create a new div and give it an outputclass attribute value of QA_a.
5. Enter your answer text within this div element.

When transformed, the resulting formatting for your FAQ entry appears as follows:

## Attachments:

image2018-1-5_16-42-17.png (image/png)
image2018-1-5_16-44-34.png (image/png)